<p>Northampton, PA</p> <p>Allentown Pa 3106</p> <p>$17.50/Per Hour</p> <p>Customer Service 1St Shift</p> <ul> <li>Job Description </li><li>Branch Details </li></ul> <p>Job Title: Warehouse Customer Service Representative</p> <p>Pay Rate: $17.50</p> <p>Overview:</p> <p>Join our dynamic team as a Warehouse Customer Service Representative! If you thrive in a fast-paced environment and have expertise in Warehouse Management Systems (WMS) and Third-Party Logistics (3PL), we want to hear from you! In this pivotal role, you'll be the backbone of our operations, ensuring that our warehouse runs smoothly and that our customers receive outstanding service. Your attention to detail and organizational skills will play a crucial part in maintaining positive relationships while juggling various tasks to enhance our shipping process.</p> <p>Required Skills:</p> <ul> <li>Strong knowledge of Warehouse Management Systems (WMS) </li><li>Experience with Third-Party Logistics (3PL) </li><li>Excellent communication skills, both written and verbal </li><li>Ability to manage multiple accounts and prioritize tasks effectively </li><li>Keen attention to detail, especially in processing orders and managing returns </li><li>Proficiency in using email and tracking systems for timely correspondence </li></ul> <p>Nice to Have Skills:</p> <ul> <li>Familiarity with vendor routing guides and chargeback compliance </li><li>Previous experience in a warehouse environment </li><li>Basic understanding of logistics and supply chain management </li><li>Capacity to work collaboratively with various teams and departments </li></ul> <p>Preferred Education and Experience:</p> <ul> <li>High school diploma or equivalent; further education in logistics or business is a plus </li><li>1-2 years of experience in a customer service role, preferably in a warehouse or logistics setting </li><li>Proven track record of successful account management and customer relations </li></ul> <p>Other Requirements:</p> <ul> <li>Ability to follow safety protocols and maintain discipline in a work environment </li><li>Flexible and ready to assist team members during peak workload times </li><li>Willingness to perform additional duties as assigned by management </li></ul> <p>If you're ready to make a difference in our warehouse operations and are excited about providing top-notch customer service, we encourage you to apply! This is your chance to join a team that values collaboration, innovation, and excellence. Take the first step toward a rewarding career with us today!</p> <p>Allentown PA 3106</p>