<p>Summary</p> <p>The Corporate Collections Specialist is responsible for direct contact with customers to facilitate payment on outstanding invoices.</p> <p>Details</p> <ul> <li>Work with commercial customers to identify and resolve outstanding issues on billed invoices. </li><li>Develop professional and productive relationships with customers to help identify and resolve root causes for payment delays </li><li>Assess risk on upcoming requests for business and assist in determining appropriate status for ongoing business accounts. </li><li>Notate detailed collection efforts into AR system. </li><li>Initiate calls on past due accounts from assigned account list coupled with strategic goals. </li><li>Research discrepancies and provide resolution when additional help is required. </li><li>Collaborate with local branches on accounts receivable related issues as required. </li><li>Record and report billing discrepancies or disputes. </li><li>Reprint invoice copies and statements as needed. </li><li>Other duties as assigned. </li></ul> <p>Required Education | Experience</p> <ul> <li>High School Diploma, preferably with accounting courses. </li><li>Two years of experience in accounts receivable and or accounting experience. </li><li>One year of prior commercial collections experience. </li></ul> <p>Skills and Abilities</p> <ul> <li>Excellent verbal and interpersonal skills </li><li>Detail oriented </li><li>Knowledge and basic proficiency monitoring and maintaining commercial customer accounts. </li><li>Ability to work independently and consistently meet deadlines. </li><li>Ability to handle confidential or sensitive information with discretion. </li><li>Microsoft Office: Excel and Word, and or Access would be a plus. </li><li>Intermediate math skills. </li><li>Experience with Davisware Global Edge is a plus. </li><li>Work Environment: Corporate office environment. </li></ul> <p>At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including:</p> <p>Medical, Dental, and Vision</p> <p>401k & Profit Sharing</p> <p>Paid Holidays & Vacation</p> <p>Short-Term Disability</p> <p>Long-Term Disability Insurance (company paid)</p> <p>Life Insurance (company paid.</p> <p>FIND YOUR NEXT FAVORITE WORK HOME!!</p> <p>Visit the 'Whaley Careers Website' and grow with us.</p> <p>www.whaleyfoodservice.com/careers</p> <p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>