<p>What to Expect</p> <p>We are looking for a highly motivated individual to support the company's growing AV and event needs. The AV Support and Integration Technician will support the team to fulfill the company's vision of the next generation workplace. This position will be based in the Austin, TX area. Highly organized and confident in ability to lead and execute AV integration projects within set deadlines, organizing and coordinating live events as well as developing disaster recovery plans. On-going cooperation with other departments and a range of internal and external stakeholders. This full-time role requires the flexibility of being able to attend events and functions out-of-hours when necessary.</p> <p>What You'll Do</p> <ul> <li> <p>Execute and support on all major AV integration projects</p> </li><li> <p>Provide Event support and set-up in coordination with entire AV Team</p> </li><li> <p>Participate in architecture discussions and planning with IT and Facilities teams</p> </li><li> <p>Provide customer input represented in both technical and business terms with descriptive requirements to ensure the value of the project is realized</p> </li><li> <p>Provide troubleshooting in crisis situations for users</p> </li><li> <p>Develop and implement hardware and software integrations to streamline support</p> </li><li> <p>Provide backup support services in the absence of other AV Support Technician</p> </li><li> <p>Create end user and internal AV team documentation</p> </li><li> <p>Work closely with IT and AV Engineers to ensure new office build handoffs are thorough and complete</p> </li><li> <p>Basic network understanding including TCP/IP, UDP, IP schemas</p> </li></ul> <p>What You'll Bring</p> <ul> <li> <p>Minimum of 3+ years' experience in IT or Facilities focused projects or equivalent required</p> </li><li> <p>Emphasis on Microsoft Teams experience preferred</p> </li><li> <p>Strong knowledge of AV system support including, operation, installation, and configuration of projectors, amplifiers, AV matrix routers, control systems and touch panels</p> </li><li> <p>Experience installing and configuring computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting</p> </li><li> <p>Ability to independently plan and organize work, manage priorities, and utilize available resources to complete quality work within time constraints</p> </li><li> <p>Live event experience preferred</p> </li><li> <p>Certification or related technical certificates a plus</p> </li><li> <p>Systems administration or history of highly technical engagements</p> </li><li> <p>Travel and attend events globally as needed with a valid driver's license</p> </li></ul> <p>Compensation and Benefits</p> <p>Benefits</p> <p>Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p> <ul> <li>Medical plans > plan options with $0 payroll deduction </li><li>Family-building, fertility, adoption and surrogacy benefits </li><li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution </li><li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA </li><li>Healthcare and Dependent Care Flexible Spending Accounts (FSA) </li><li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits </li><li>Company paid Basic Life, AD&D </li><li>Short-term and long-term disability insurance (90 day waiting period) </li><li>Employee Assistance Program </li><li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays </li><li>Back-up childcare and parenting support resources </li><li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance </li><li>Weight Loss and Tobacco Cessation Programs </li><li>Tesla Babies program </li><li>Commuter benefits </li><li>Employee discounts and perks program </li></ul> <p>Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.</p> <p>Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</p> <p>For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ADA@tesla.com for ADA related questions or to request ADA accommodations.</p> <p>Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice .</p> <p>AV Support & Integration Technician</p> <p>Tesla participates in the E-Verify Program</p>