<p>Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a seasoned, customer-focused Senior Vice President & Division Manager to lead our Service Delivery Team. In this role, you will be responsible for managing the Bank's branch operations including staffing and compensation, Service Manager Associate (SMA) Program and Service Manager/Supervisor training and development, Branch Call Support, nonsufficient funds processing, relief teller/manager pool for Oahu Branches. Acts as a liaison between the branches, administration and operational support regarding process improvements and policy changes and provides compliance oversight, including but not limited to IRS rules for Non-Resident Aliens (NRAs) and Foreign Account Tax Compliance Act ( FATCA ) for foreign entities. P rocesses and monitors reports and problems received from the branches, such as charge offs, unauthorized/fraudulent transactions, EFT error notices, etc. Work Hours: Monday - Friday, 8:00 AM - 5:00 PM (hours may vary) Compensation: The annual salary range for this role is: $130,000-$185,000 per year; commensurate with experience. The ideal candidate will have: · Bachelor's Degree in Finance or Business or related field or equivalent financial industry experience, Masters Degree in Business Administration preferred. · 10 years of experience in financial institution branch operations with a broad managerial role · Ability to communicate effectively with groups and individuals · Demonstrated leadership ability · Ability to delegate work assignments and set expectations · Ability to handle confidential matters judiciously · Strong analytical thinking and decision-making skills · Good written and verbal communication Benefits: ? We proudly offer a comprehensive benefits program for all employees. For more information, ? Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit ? www.fhb.com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our ? LinkedIn , ? Instagram , ? Facebook ? pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!</p>