<p>About Us</p> <p>Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida.</p> <p>The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City's mission is to be the national leader in the delivery of public service.</p> <p>The City of Tallahassee's workforce is our community's lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area.</p> <p>Apply On Or Before</p> <p>Apply on or before 11 pm on Friday, March, 20, 2026</p> <p>Department Name</p> <p>Enterprise Infrastructure</p> <p>Job Specifications</p> <p>Server Support Analyst</p> <p>Now Hiring: Server Systems Analyst - Join Our City IT Team</p> <p>Are you an experienced IT professional with a strong background in server systems, data security, and infrastructure management? The City is seeking a knowledgeable and proactive Server Systems Analyst to help manage and maintain the core technologies that support our essential operations.</p> <p>In this role, you'll take ownership of technical and administrative responsibilities related to server infrastructure, software environments, system maintenance, and data center security. You'll work with a high level of discretion, while collaborating with senior IT leadership to ensure our systems remain reliable, secure, and scalable.</p> <p>This position offers the opportunity to apply your expertise in a dynamic, service-driven environment that values innovation, teamwork, and continuous improvement.</p> <p>Key Highlights:</p> <ul> <li>Manage and maintain server systems and data center operations (cloud-based and on-premise) </li><li>Ensure system integrity, uptime, and security </li><li>Work independently with support from senior administrators </li><li>Contribute to IT strategy and city-wide technology initiatives </li></ul> <p>If you're ready to bring your skills to a team that supports a growing and modern city infrastructure, we encourage you to apply and make a lasting impact through public service.</p> <p>Minimum Training & Experience</p> <p>Possession of a bachelor's degree in information systems, computer science, or related field.</p> <p>and</p> <p>Possession of three years of technical or professional experience that includes systems analysis and/or technical support. Two years of the required experience must have been at the Technical Support Analyst level.</p> <p>or</p> <p>Possession of a high school diploma or GED and seven years of technical or professional experience that includes systems analysis and/or technical support. Two years of the required experience must have been at the Technical Support Analyst level.</p> <p>Necessary Special Requirements</p> <p>The selected applicant must successfully complete a fingerprint-based criminal background screening. Must obtain Criminal Justice Information Systems (CJIS) certification within 30 days of employment and must maintain as a condition of continued employment.</p> <p>Salary Range</p> <p>$29.0888 to $78.9348/hourly. Hiring rate generally will not exceed $55.8758/hour</p> <p>Driver's License Requirements</p> <p>At the department director's discretion, a valid Class E State driver's license may be required.</p> <p>Additional Information</p> <p>Essential Job Responsibilities - Server Support Analyst</p> <ul> <li>Server Infrastructure Support: Administer and support virtual and physical servers in a hyperconverged environment, running Windows Server 2012-2022 R2 and Red Hat Enterprise Linux (RHEL), in alignment with City of Tallahassee (CoT) IT standards. </li><li>Technical Service Fulfillment: Respond to service requests for hardware repairs, server moves, system modifications, and new deployments across departments, utilizing city-issued vehicles when on-site support is required. </li><li>Technology Integration & Collaboration: Participate in project teams to support the evaluation, testing, and implementation of new technologies. Assist with system integration and planning to meet operational requirements. </li><li>System Monitoring & Performance Tuning: Monitor server and infrastructure performance, and provide recommendations to improve uptime, efficiency, and reliability across enterprise systems. </li><li>Storage Management: Install, configure, and maintain enterprise SAN environments; manage disk provisioning and perform storage capacity planning to ensure consistent service delivery. </li><li>Documentation & Configuration Management: Maintain accurate and current infrastructure documentation, including server configurations, network diagrams, and asset tracking. </li><li>Advanced Troubleshooting: Provide Level 3 support for escalated server and system issues, leveraging subject matter expertise to identify root causes and implement long-term solutions. </li><li>Directory & Collaboration Tools Administration: Support the administration of Active Directory, Exchange, Citrix, Azure, and Office 365 services for talgov.com and CDA.local domains. </li><li>System Design Input: Work with project managers and senior IT staff to review technical requirements and contribute to the development of infrastructure solutions that align with business needs. </li><li>Disaster Recovery Operations: Assist in planning, testing, and executing disaster recovery and backup procedures for enterprise systems to support continuity of operations. </li><li>Data Center Operations: Support the daily maintenance and operation of four on-premises and three cloud-based data centers, ensuring systems are consistently available and secure. </li></ul> <p>Benefits Information</p> <p>The City of Tallahassee offers a comprehensive benefits package, including:</p> <ul> <li>Paid vacation, sick leave, parental, and catastrophic illness leave </li><li>Defined benefit pension and defined contribution plans </li><li>Paid holidays </li><li>Tuition reimbursement </li><li>Medical, dental, and vision insurance </li><li>Life and long-term disability insurance </li><li>Pre-paid legal, critical illness, and auto insurance plans </li></ul> <p>For more information about benefits offered to eligible City employees, visit ALEX or 2025 Benefits Summary.</p> <p>Note: OPS employees are eligible for medical insurance plans but not eligible for paid vacation, paid sick leave, or paid holidays. Temporary employees (Non-OPS) are not eligible to participate in the City's benefits programs</p> <p>How To Apply</p> <p>Visit Talgov.com/Employment click on the 'Apply Today' button, then navigate to 'My Job Applications' icon, and create an account. Only online applications will be accepted for this vacancy. Remember, you must complete all sections of the application, including the education and work history section, even if this information is included on your resume.</p> <p>If you have any questions regarding this position or the application process, please contact the City's Human Resources and Workforce Development Department at 850-891-8214.</p> <p>Equal Opportunity Employer:</p> <p>The City of Tallahassee is an Equal Opportunity Employer committed to promoting equity and celebrating diversity. The City of Tallahassee invites applications without regard to an individual's race, color, gender, religion, national origin, age, disability, marital status, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.</p> <p>Veterans' Preference:</p> <p>Certain service members and veterans, and the spouses of the service members and veterans, will receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements. For information on who may be eligible for Veterans' Preference, go to http://floridavets.org/benefits-services/veterans-preference/, or call Human Resources & Workforce Development at (850) 891-8214.To claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.</p> <p>Accommodation for Persons with a Disability:</p> <p>If you require an accommodation, as defined by the Americans with Disabilities Act, please contact the City's ADA Coordinator, in the Office of Diversity & Inclusion, at 850-891-8950 or at TLHADA@talgov.com Monday through Friday, between 8 a.m. and 5 p.m., or TDD 711, at least 48 hours, (excluding weekends and holidays), prior to the application deadline.</p> <p>Apply for Job</p> <ul> <li> <p>Careers</p> </li><li> <p>Sign In</p> </li><li> <p>New User</p> </li></ul>