<p>Job Description</p> <p>As of May 9, 2025, the Alaska Court System is still hiring!</p> <p>You may submit your resume directly to recruitment@akcourts.gov.</p> <p>Please include the position and location you are applying for and transcripts if using education to meet minimum qualifications.</p> <p>The Fairbanks Civil Division of the Alaska Court System (ACS) is seeking a highly dependable individual to become a Court Case Manager 1 (salary range 10). The successful applicant will provide customer service and case management of civil, small claims, marriage licenses, and appeals cases.</p> <ul> <li>Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement. </li></ul> <p>Our organization, mission and culture</p> <p>The mission of the Alaska Court System is to provide an accessible and impartial forum for the just resolution of all cases that come before it, and to decide such cases in accordance with the law, expeditiously and with integrity. Everything we do is outlined in our Pledge of Fairness.</p> <p>The benefits of joining our team</p> <p>The Fairbanks Trial Court is a dynamic team where customer service is our priority. Your success as an employee is our success as an organization. You will receive on-the-job training, ongoing support, respect, and fairness. We are a court family.</p> <p>This Position</p> <p>This position is responsible for managing cases from the initial opening through final closing, distributing signed orders and judgements, determining appropriate action for civil, small claims, and appeals documents filed with the court, ensuring that proper paperwork involving divorces, dissolutions, and name changes is distributed correctly to non-parties, and entering or updating motion tracking as directed.</p> <p>The incumbent is also responsible for serving the public while balancing many other duty assignments. You will provide exemplary customer service to court patrons within the standards of the Alaska Court System, assist customers (pro se litigants, attorneys, and other agencies) at the public service counter and by phone, and provide information on court cases, forms, procedures, and records without giving legal advice.</p> <p>You will also review new cases for filing, review pleadings for compliance with court rules, enter case information and docket entries in CourtView, process marriage licenses and marriage commissioner applications, assist customers with retrieving copies from scanned, microfilmed, and microfiche archive records, and manage individual cash drawer.</p> <p>Additionally, you will read orders, enter/update tickle or calendaring dates, schedule small claims trials and hearings, judgment debtor exams, claim of exemption hearings, etc. You will draft small claims judgments for the judicial officer's signature, follow CourtView instructions for all data entry and docketing requirements, process orders for consolidation of cases or change of venue, prepare monthly vital statistics reports, and assist the Regional Appeals Clerk in preparation and transmittal of records on appeal to the Alaska Supreme Court and Court of Appeals.</p> <p>An ideal candidate will possess the following knowledge, skills, and abilities. Each of the following should be addressed in the required cover letter.</p> <ul> <li>Outstanding work habits in attendance, punctuality and leave use. </li><li>Ability to handle situations that may be graphic in nature in a neutral manner. </li><li>Experience handling stressful situations with tact and diplomacy. </li><li>Ability to uphold and follow rules and procedures regarding use and disclosure of confidential information. </li><li>Experience dealing with high-priority or sensitive information. </li><li>Experience or knowledge of legal procedures. </li><li>Ability to perform multiple tasks with frequent interruptions and remaining calm, organized, and accurate. </li><li>Proficiency in the use of MS Word, Excel, and Outlook. </li></ul> <p>LEGAL RIGHT TO ACCEPT EMPLOYMENT The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function as an employer sponsor.</p> <p>The Working Environment</p> <p>The Fairbanks Trial Court is located in the beautiful Rabinowitz Courthouse at 101 Lacey Street in Downtown Fairbanks. Our building is located next to Golden Heart Plaza, the Alaska Siberia World War II Memorial, several bike paths, and the Chena River. Our professional, collegial team takes immense pride in public service. The workplace culture is supportive, team-centered, and mission-orientated to foster fairness and respect.</p> <p>The Work Hours</p> <p>This position is scheduled to work 37.5 hours per week. The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.</p> <p>Typical Benefits Available to Full-Time Employees</p> <ul> <li>12 paid holidays per year </li><li>Medical and dental coverage for employee and eligible dependents </li><li>Vision plan (optional) </li><li>Employer-paid Basic Life insurance with additional coverage available </li><li>Membership in the Public Employees Retirement System (PERS) </li><li>Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security </li><li>Alaska Deferred Compensation Plan (optional) </li><li>Personal leave accrual </li></ul> <p>See http://doa.alaska.gov/drb/index.html for additional information.</p> <p>For more information on the Alaska Court System, please visit:</p> <p>http://www.courts.alaska.gov</p> <p>For information about what state courts do, please watch the following short video:</p> <p>VIDEO: The who, what, when, where and how of state courts</p> <p>The Alaska Court System is an EEO employer and proudly promotes diversity.</p> <p>Minimum Qualifications</p> <p>Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience.</p> <p>Substitution:</p> <p>Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.</p> <p>Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.</p> <p>Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required office clerical experience on a month-for-month basis.</p> <p>Additional Required Information</p> <p>This applies to your application submission.</p> <p>Documents to be Attached to the Application (REQUIRED):</p> <ul> <li>Post-secondary transcripts, if using education to meet Minimum Qualifications. </li></ul> <p>Documents to be Submitted at the Time of Interview (REQUIRED):</p> <p>If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):</p> <ul> <li>Copies of your most recent (2) evaluations, if available. </li><li>A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses. </li></ul> <p>WORK HISTORY</p> <p>If using work experience not already documented in your application, provide the employer's name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.</p> <p>EDUCATION</p> <p>If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.</p> <p>SELECTION PROCEDURE</p> <p>Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.</p> <p>NEPOTISM REVIEW</p> <p>To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.</p> <p>BACKGROUND CHECK</p> <p>A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.</p> <p>Contact Information</p> <p>Contact Title: Recruitment</p> <p>E-Mail: recruitment@akcourts.gov</p> <p>Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501</p> <p>Phone Number: (907) 264-8242</p> <p>The Alaska Court System provides a variety of benefits for eligible employees, which are a significant part of the total compensation package. The following are typical benefits available to full-time employees. Actual benefits received may differ by position type or be prorated for other than full time work.</p> <ul> <li>Membership in the Public Employees Retirement System (PERS) </li><li>Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security </li><li>Medical and dental coverage for employee and eligible dependents </li><li>Vision plan (optional) </li><li>Employer paid Basic Life Insurance with additional coverage available </li><li>12 paid holidays per year </li><li>Personal leave accrual based on years of creditable state service </li><li>Option to enroll in the Alaska Deferred Compensation Plan </li></ul> <p>For more information on the Alaska Court System, please visit: http://www.courts.alaska.gov</p> <p>01</p> <p>Are you a current or former Alaska Court System employee? If yes, please list location and department.</p> <p>02</p> <p>Have you carefully read the minimum qualifications for this position, and do you certify that you possess the required education and/or experience to meet the minimum qualifications as stated?</p> <ul> <li>Yes </li><li>No </li></ul> <p>03</p> <p>Are you proficient at speaking another language besides English? If "Yes" - which language?</p> <p>04</p> <p>The work schedule for this position is Monday - Friday from 8:00 a.m. to 4:30 p.m. Do you understand this requirement?</p> <ul> <li>Yes </li><li>No </li></ul> <p>Required Question</p> <p>Employer State of Alaska</p> <p>Address PO Box 110201</p> <p>Juneau, Alaska, 99811</p> <p>Phone (800) 587-0430 (Statewide toll-free number)</p> <p>(907) 465-4095 (Juneau and out-of-state callers)</p> <p>Website http://workplace.alaska.gov/</p>