<p>Job Title: Director- Sales Operations/Enablement</p> <p>Location: Louisville HQ preferred; Remote considered for exceptional candidates</p> <p>Employment Type: Full-Time</p> <p>Reports to: Chief Distribution Officer</p> <p>Summary</p> <p>DPL Financial Partners is seeking a strategic, data-driven, and operationally excellent leader to serve as the Director of Sales Operations & Enablement.</p> <p>This role will own the operational backbone of the Sales organization, including:</p> <ul> <li>Sales analytics & insights </li><li>Go-to-market planning & forecasting </li><li>Sales enablement strategy, content, and training </li><li>Sales technology leadership (Salesforce, Salesloft, dialer, LMS, analytics tools) </li><li>Board-level reporting and executive insights </li></ul> <p>The ideal candidate is a proactive builder who is energized by scaling processes, designing data-driven insights, and developing a high-performing sales force within a high-growth financial services and technology environment.</p> <p>This leader will partner closely with Sales, Marketing, Finance, Product, and Executive Leadership to ensure alignment between strategy, execution, and measurable growth outcomes.</p> <p>Primary Responsibilities:</p> <p>Sales Operations Leadership</p> <ul> <li>Serve as the operational owner for all Sales processes, infrastructure, reporting, and cross-functional workflows. </li><li>Lead development and execution of strategic growth initiatives, partnering with Sales Leadership to define KPIs, productivity models, and performance targets. </li><li>Build, maintain, and evolve board-level reporting, dashboards, and executive analytics that clearly articulate growth drivers, funnel performance, and productivity trends. </li><li>Develop and manage forecasting, territory design, capacity planning, lead routing, staffing models, and sales compensation analytics. </li><li>Own sales process governance-documentation, best practices, quality controls, and continuous optimization. </li><li>Ensure data quality, data integrity, and effective usage of CRM, BI, and enablement tools across the organization. </li></ul> <p>Sales Enablement Leadership</p> <ul> <li>Own the end-to-end sales enablement strategy including onboarding, ongoing training, content creation, and skill development. </li><li>Develop and maintain playbooks, process guides, talk tracks, sales frameworks, product training, and performance certification programs. </li><li>Partner with Product & Marketing to ensure reps are equipped with accurate, timely messaging and materials. </li><li>Establish enablement KPIs and measure training effectiveness on rep performance and revenue outcomes. </li></ul> <p>Technology Ownership: Salesforce, Salesloft, Enablement Tools</p> <ul> <li>Serve as the executive owner of all sales technology platforms: </li><li>Salesforce CRM </li><li>Salesloft (cadencing, automation, call workflows) </li><li>LMS / training systems </li><li>BI tools (Tableau, PowerBI, Sigma, etc.) </li><li>Data enrichment / productivity platforms </li><li>Drive the roadmap for technology investments, integrations, automation, and operational scale. </li><li>Ensure ongoing system optimization including hierarchy management, reporting, workflows, automations, and cross-tool connectivity. </li><li>Collaborate with internal Salesforce administrators and project managers to deliver enhancements, new capabilities, and improved user experience. </li></ul> <p>Analytics, BI, and Insights</p> <ul> <li>Act as the subject matter expert for all Sales KPIs, performance metrics, funnel analytics, and behavior-based insights. </li><li>Build and maintain sophisticated data models for productivity, pipeline health, territory potential, incentive design, and strategic planning. </li><li>Translate complex data into clear, actionable insights that influence Sales strategy and executive decision-making. </li><li>Identify new metrics, analytical frameworks, and performance levers to accelerate long-term, sustainable growth </li></ul> <p>Cross-Functional Leadership</p> <ul> <li>Partner with Finance, Marketing, Product, and Operations to ensure alignment across the full commercial engine. </li><li>Lead strategic projects that impact revenue growth, GTM alignment, and operational scale. </li><li>Drive organizational clarity by aligning teams to common definitions, KPIs, workflows, and system usage. </li><li>Present findings, insights, and recommendations to executives, board members, and leadership teams. </li></ul> <p>Qualifications:</p> <p>Required:</p> <ul> <li>Bachelor's degree in Business, Analytics, Finance, or related field. </li><li>5-10+ years in Sales Operations, Revenue Operations, Sales Enablement, or Sales Analytics-preferably in financial services, fintech, or B2B enterprise sales. </li><li>Demonstrated leadership experience, influencing cross-functional teams and senior stakeholders. </li><li>Expert-level proficiency in: </li><li>Salesforce CRM </li><li>Salesloft or similar engagement platforms </li><li>Advanced Excel / Google Sheets </li><li>BI platforms (Tableau, PowerBI, Sigma, DOMO, or similar) </li><li>Proven track record of building scalable sales processes and improving productivity through analytics and automation. </li><li>Excellent communication and executive presentation skills. </li><li>Deep attention to detail, high accountability, and a strong bias toward action. </li></ul> <p>Preferred</p> <ul> <li>Experience in insurance, RIA, broker-dealer, wealth management, or financial product distribution. </li><li>Prior ownership of sales enablement programs and training content design. </li><li>Experience preparing board-ready reporting, dashboards, and insights. </li><li>Background in revenue systems architecture or Salesforce process design. </li><li>Prior leadership of Sales Ops / RevOps at a high-growth company. </li></ul>