<p>Strategic Programs Manager - Enterprise Initiatives</p> <p>Location: Carmel, IN (Hybrid - minimum 3 days in office; 5 preferred)</p> <p>About WorldTrips</p> <p>WorldTrips, a member of Tokio Marine HCC, is a leading provider of travel medical and specialty insurance solutions. We operate in a dynamic, fast-growing environment where collaboration, innovation, and disciplined execution are critical to success.</p> <p>Role Overview</p> <p>WorldTrips is seeking a Strategic Programs Manager to lead high-impact, enterprise-wide initiatives that support growth, operational excellence, and risk management across the business.</p> <p>This role serves as a central driver across the organization - ensuring alignment, improving processes, and delivering strategic initiatives with clarity, discipline, and measurable results. You will work closely with senior leadership to translate strategy into execution across a complex, cross-functional insurance environment.</p> <p>Key Responsibilities</p> <ul> <li> <p>Lead and manage a portfolio of strategic, cross-functional initiatives aligned to business priorities</p> </li><li> <p>Drive execution across teams including Underwriting, Claims, Operations, Customer Service, Sales, and Technology</p> </li><li> <p>Establish and maintain program governance, prioritization, and reporting frameworks</p> </li><li> <p>Partner with senior leadership to align initiatives with strategic goals and operational capacity</p> </li><li> <p>Identify risks, dependencies, and operational gaps, and drive proactive solutions</p> </li><li> <p>Improve processes and workflows across the organization using Lean, Six Sigma, or similar methodologies</p> </li><li> <p>Develop clear executive reporting, dashboards, and communications to track progress and outcomes</p> </li><li> <p>Facilitate cross-functional alignment, ensuring accountability without direct authority</p> </li><li> <p>Define and track KPIs tied to initiative success and operational performance</p> </li><li> <p>Promote a culture of structure, accountability, and continuous improvement</p> </li></ul> <p>What You Bring</p> <p>Experience</p> <ul> <li> <p>5+ years of experience in program management, project management, or operational leadership</p> </li><li> <p>Proven success leading complex, cross-functional initiatives</p> </li><li> <p>Experience in insurance, healthcare, or similarly regulated industries</p> </li><li> <p>Travel medical insurance experience strongly preferred</p> </li><li> <p>Background working in both structured (large company) and evolving (growth-stage) environments is a plus</p> </li></ul> <p>Skills & Capabilities</p> <ul> <li> <p>Strong program and portfolio management expertise, including governance and executive reporting</p> </li><li> <p>Demonstrated experience in process improvement, operational excellence, or business transformation</p> </li><li> <p>Ability to influence and align stakeholders across multiple functions and levels</p> </li><li> <p>Excellent communication skills with the ability to distill complex topics into clear insights</p> </li><li> <p>High degree of ownership, accountability, and comfort operating in ambiguity</p> </li></ul> <p>Preferred Qualifications</p> <ul> <li> <p>PMP (Project Management Professional)</p> </li><li> <p>Lean / Six Sigma certification (Green or Black Belt preferred)</p> </li><li> <p>Experience with change management and organizational transformation initiatives</p> </li></ul> <p>Why Join WorldTrips</p> <ul> <li> <p>Direct exposure to executive leadership</p> </li><li> <p>High visibility and impact across the organization</p> </li><li> <p>Opportunity to shape how strategic work gets executed</p> </li><li> <p>Collaborative, entrepreneurial environment with strong growth trajectory</p> </li></ul> <p>Equal Opportunity Employer</p> <p>Tokio Marine HCC is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics in accordance with applicable laws.</p>