<p>Join Our Dynamic Team at SkyOne Federal Credit Union as a Member Service Advisor (Call Center Rep) - Hawthorne, CA</p> <p>Are you passionate about helping others, driven to exceed expectations, and excited by the opportunity to contribute to sales growth? Join SkyOne Federal Credit Union as a Member Service Advisor in our Hawthorne, CA location and become a key player in delivering exceptional member-focused solutions while promoting our financial products and services.</p> <p>As a Member Service Advisor, you'll be at the heart of our call center operations, providing seamless support to our valued members. You'll also play a vital role in identifying member needs and recommending tailored financial solutions-from checking accounts to loans and credit cards-helping members achieve their financial goals while contributing to our sales performance.</p> <p>We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, life insurance, flexible spending accounts, and paid time off.</p> <p>Day to day as a MEMBER SERVICE ADVISOR</p> <p>In this role, you will deliver outstanding customer service through inbound and outbound calls, resolve member inquiries efficiently and accurately, and identify opportunities to cross-sell and upsell financial products and services. You'll be expected to meet and exceed individual and team sales goals, collaborate with internal departments to ensure a smooth member experience, and maintain high standards of quality, productivity, and compliance.</p> <p>What we're looking for in a MEMBER SERVICE ADVISOR</p> <p>To succeed as a Member Service Advisor, you should have strong communication and interpersonal skills, a proven ability to meet performance and sales targets in a fast-paced environment, and experience with financial products and services. Being tech-savvy and proficient in CRM and call center tools is a plus. We're looking for team players who are passionate about helping others and driving results.</p> <p>Will you join our team?</p> <p>If you're enthusiastic, goal-oriented, and eager to grow your career in a supportive and rewarding environment, we want to hear from you. Apply today and take the first step toward a fulfilling career with SkyOne Federal Credit Union-where your talents are recognized and your contributions truly matter.</p>