<p>Customer Service Team Member Overview</p> <p>At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for both full-time and part-time Customer Service Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.</p> <p>Responsibilities</p> <ul> <li>Following Chick-fil-A's operational policies and procedures. </li><li>Greeting and serving guests with enthusiasm, courtesy, and hospitality. </li><li>Taking orders and making accurate changes quickly. </li><li>Demonstrating knowledge of the brand, products, and promotions. </li><li>Ensuring guest complaints are resolved properly and swiftly. </li><li>Ensuring product quality and consistency. </li><li>Assisting leadership in executing opening and/or closing procedures. </li><li>Modeling and supporting clear communications between the front counter and kitchen staff. </li><li>Following sanitation and safety procedures. </li><li>Maintaining consistent attendance and punctuality. </li></ul> <p>Requirements</p> <ul> <li>Ability to handle multiple tasks at once and work in a fast-paced environment </li><li>Ability to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed. </li><li>Ability to work at a quick, yet efficient and thorough pace. </li><li>Team-oriented, adaptable, dependable, and strong work ethic. </li><li>Positive attitude. </li><li>Customer service oriented. </li><li>Ability to communicate effectively with guests and team members. </li><li>Honors and encourages others to follow the visions and values of the business. </li><li>Treats others with honor, dignity, and respect. </li></ul> <p>Benefits</p> <ul> <li>Sick time or paid leave in jurisdictions where mandated </li><li>Excellent career advancement opportunities </li><li>Remarkable Futures Scholarship opportunities </li><li>100% Employer-paid Employee Assistance Program for Team Members and their Dependents </li><li>Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents </li><li>Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction </li><li>401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period </li><li>Free meal benefits based on scheduled hours </li><li>Closed on Sundays </li></ul> <p>This job posting is for an opportunity with COR Restaurant Services, LLC ("COR</p> <p>Services"), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an</p> <p>equal opportunity employer and does not discriminate in employment decisions</p> <p>based upon any status, classification, or factor protected by federal, state,</p> <p>or local law. COR Services will make reasonable accommodation(s) for qualified</p> <p>individuals with a disability and for sincerely held religious beliefs in</p> <p>accordance with all legal requirements. Any applicant requiring a reasonable</p> <p>accommodation should contact the hiring manager.</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>