<p>Wellabe is seeking a hybrid Product Configuration Administrator that will be responsible for maintaining, configuring, and ensuring the integrity of our insurance policy administrative systems. As a superuser and key technical resource, this person will support system configuration, testing, and business collaboration to deliver high-quality solutions. Position level will be determined based on individuals' skill, knowledge, and experience. This role focuses on configuring insurance products within our administrative systems - without programming or development work. This is a product configuration role rather than a software development role. #LIHYBRID</p> <p>Be successful in this role</p> <p>Someone in this role will:</p> <p>Responsibility</p> <p>Level 1</p> <p>Level 2</p> <p>Level 3</p> <p>Product Configuration</p> <p>Basic products, tables, rules, and reports</p> <p>Basic to moderately complex products</p> <p>Basic to most complex products</p> <p>Documentation</p> <p>Maintain configuration documentation</p> <p>Maintain and enhance documentation</p> <p>Maintain and optimize documentation</p> <p>Testing</p> <p>Unit/system testing; basic SQL queries to analyze data and provide validation of configuration output</p> <p>Unit/system testing; basic SQL queries to analyze data and provide validation of configuration output</p> <p>Advanced testing; complex SQL queries and data tracing between systems.</p> <p>Support</p> <p>Answer questions, resolve basic issues</p> <p>Resolve moderately complex issues; mentor peers</p> <p>Resolve complex issues; train and develop team</p> <p>Collaboration</p> <p>Communicate with team and manager</p> <p>Liaison with stakeholders; backup for QA/dev meetings</p> <p>Actively participate in projects and collaborate on strategies; Liaison between QA and development</p> <p>Mentorship</p> <ul> <li>Mentor peers </li></ul> <p>Mentor and develop team members</p> <p>Qualifications</p> <ul> <li>All Levels will require attention to details with a demonstrated commitment to accuracy and quality. And strong verbal and written communication skills with the ability to work effectively in teams of technical and highly non-technical individuals. </li><li>Level 1: General knowledge of the principles, processes, and practices related to insurance product configuration. Basic proficiency in technology support tools such as Microsoft Excel (including create/update formulas and formatting) and Word. </li><li>Level 2: Working knowledge of the principles, processes, and practices related to product configuration of health and life insurance products. Proficient in technology support tools such as Microsoft Excel (Lookup functions and moderately complex formulas) and Word. When system modification is needed can write clear, concise user stories and acceptance criteria for development team with an appropriate amount of detail. </li><li>Level 3: Advanced knowledge of the principles, processes, and practices related to product configuration of health and life insurance products; including SQL for querying and analyzing data, general understanding of databases, understanding needs/requirements, and ability to influence stakeholder decisions based on system capabilities. Moderately advanced proficiency in technology support tools such as Microsoft Excel (Lookup functions, pivot tables and moderately complex formulas) and Word. </li></ul> <p>Education (All Levels):</p> <ul> <li>Bachelor's degree in business, mathematics, computer science, or related field. A combination of education and/or relevant experience may be considered. </li></ul> <p>Experience:</p> <ul> <li>Level 1: Internship or related experience preferred. </li><li>Level 2: 2+ years in product setup, system management, testing, and troubleshooting </li><li>Level 3: 5+ years including SQL development, system configuration, and stakeholder collaboration </li></ul> <p>Benefits</p> <ul> <li>Hybrid availability </li><li>401(k) with generous, full vested company match </li><li>Health insurance </li><li>Paid time off, holidays </li><li>Volunteer time off </li><li>Lifestyle Spending Account (LSA) </li><li>Paternal leave </li><li>Legal insurance </li><li>EAP </li><li>Travel accident insurance </li></ul> <p>Growth opportunities</p> <p>We believe each of us has potential to grow and adapt with our business. We take your career as seriously as you do. Helping you develop your skills and talents leads to opportunities - not only for you, but also for our company. That's why we provide:</p> <ul> <li>LinkedIn Learning Premium access </li><li>CliftonStrengths assessment and coaching </li><li>On-site and virtual workshops and cohorts featuring world-class content from FranklinCovey, Crucial Learning, Gallup, and more </li><li>Free world-class insurance acumen courses through AHIP and LOMA </li><li>Reimbursement and bonus opportunities for professional designations and certifications, including a tuition reimbursement program </li><li>Opportunities to take part in Wellabe's mentorship programs </li></ul> <p>About Wellabe</p> <p>Since 1929, Wellabe has been finding solutions to help our customers protect their health and financial well-being. And we're committed to fostering an internal culture of inclusivity, well-being, and development so each of our team members can succeed. Learn more about Wellabe's culture of betterment by visiting wellabe.com/culture.</p> <p>Wellabe is full of smart, caring, hard-working people with a broad range of talents who understand collaboration is key. We bring our best selves every day, to connect with others to solve problems, spark innovation, and bring ideas to life. Meet the team and learn what makes Wellabe a great place to work by visiting wellabe.com/news/employee-spotlights.</p> <p>Our core values:</p> <ul> <li>Be dedicated: Show unwavering commitment by proactively taking initiative, setting clear goals, and managing time effectively. </li><li>Be trustworthy: Take accountability for actions, navigate difficult conversations with integrity, and build strong relationships through consistent, honest behavior. </li><li>Be determined: Demonstrate enthusiasm and a relentless drive to overcome obstacles and achieve goals. </li><li>Be collaborative: Foster teamwork by being self-aware, actively listening, and effectively communicating across all levels. </li><li>Be open: Embrace diversity and new ideas to create an inclusive environment. </li><li>Be generous: Embody generosity and compassion by serving a greater purpose and helping others. </li><li>Be better: Commit to continuous improvement and adapt effectively to change. </li><li>Be well: Prioritize physical and mental health, manage stress, and demonstrate emotional intelligence. </li></ul> <p>Be well - thrive in an environment that fosters inclusivity, well-being, and development.</p>