<p>The Assistant Head Nurse (Assistant Unit Manager), is a professional Registered Nurse with solid clinical experience and demonstrated skill related to clinical and administrative nursing practice. The incumbent exercises administrative and clinical oversight to ensure optimal healthcare delivery to Veterans receiving care through Veteran Health Indiana. He/she is accountable for writing and adhering to established policies, standards of care, and standards of practice.</p> <p>The Assistant Head Nurse serves as an assistant with line authority to the unit Nurse Manager in providing leadership, supervision, and direction to nursing staff. Performs delegated duties, i.e., develops time schedules, completes performance evaluations, and initiates or recommends disciplinary actions, responsible for performance improvement, customer service/patient satisfaction, patient and employee safety, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. Actively develops and manages collaborative partnerships with physicians and other clinicians, and influences care outcomes by collaborating with members of the interdisciplinary team. The incumbent demonstrates expert knowledge and active leadership in unit, program, and service level quality improvement processes and initiatives as well as customer service programs.</p> <p>Duties included but are not limited to:</p> <ul> <li>Leads/delegates group activities to solve problems or accomplish a specific task. Serves as a role model in the delivery of comprehensive patient/family care and the resolution of issues. </li><li>Applies a collaborative team approach in identifying, analyzing and resolving patient flow issues. Promotes continuity of care through collaboration with patients, families and healthcare teams </li><li>Applies problem-solving skills leading to resolution of barriers to patient flow. </li><li>Evaluates staff performance and provides feedback as appropriate </li><li>Implements an educational plan to meet changing program or service needs for self and others. Maintains knowledge of current techniques, trends and professional issues. </li><li>Facilitates open exchange of ideas between peers, management, and staff; creatively responds to and evaluates suggestions for improvement. </li><li>Participates in educational assessment of unit staff and recommends priority of topics for staff development. </li><li>Supports participation in professional organizations. </li><li>Conducts staff meetings to facilitate communication, disseminate information /lead and promote interdisciplinary interaction and problem solving. </li><li>Provides staff with ongoing feedback related to performance, and assists with staff performance appraisals and Individual Development Plans. </li><li>Demonstrates effective conflict resolution/management skills. </li><li>Creates an atmosphere in which nurses build professional relationships with peers and colleagues in the interdisciplinary team. </li><li>Provides opportunities for nurses to share knowledge through coaching and mentoring. </li><li>Establishes/maintains effective collegial relationships within PCS Inpatient Medicine, between services, within administration and with other leaders in the health care community. </li><li>Assures compliance with standards and regulations related to clinical practice through data collection, interpretation, and reporting of findings with appropriate recommendations including VANOD and other nurse sensitive data bases. </li><li>Assures that customers are treated in a professional manner with tact, courtesy, and respect </li></ul> <p>Work Schedule: 8:30am - 5:00pm, Monday - Friday. Requires intermittent coverage during non-administrative hours, including but not limited to: nights, weekends, and holiday.</p> <p>Telework Eligible: No</p> <p>Virtual: No</p> <p>Financial Disclosure Report: Not required</p>