<p>What You'll Do:</p> <p>You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader.</p> <p>Here are a few other tasks you'll be responsible for on a daily basis:</p> <ul> <li>Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism </li><li>Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. </li><li>Stepping in to complete daily hotel front desk tasks. </li><li>Assisting Guest Services Manager with monitoring performance and attendance. </li><li>Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches. </li></ul> <p>Where You've Been:</p> <p>We're looking for someone with a High School diploma (or equivalent) and one to three years of related experience. No wallflowers wanted-you must be able to contribute to a collaborative and diverse team dynamic while quickly assessing situations and creating effective resolutions to problems. A passion for customer service is an absolute must.</p> <p>When You're Here:</p> <p>Sometimes you'll be behind a desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.</p>