<p>Job Summary: Provides clerical support to the PFS Department with both regularly assigned tasks and other assignments as needed. Assignments include department mail processing, scanning and linking, address updates, vendor requests and back up of mail room responsibilities.</p> <p>Service and Quality Standards:</p> <p>Service</p> <p>Is Customer focused</p> <p>Anticipates customer needs</p> <p>Adheres to customer service standards</p> <p>Is Competent, caring and compassionate</p> <p>Treats coworkers and customers with dignity and respect</p> <p>Demonstrates competent, caring and compassionate behavior</p> <p>to customers and coworkers</p> <p>People</p> <p>Is conversation conscious</p> <p>Assures confidentiality of patient and employee information</p> <p>Is positive in interactions with others</p> <p>Is courteous and respectful</p> <p>Promotes a harassment free environment</p> <p>Inspires the trust of others</p> <p>Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.</p> <p>Quality</p> <p>Is excellent in patient care and service</p> <p>Demonstrates multidisciplinary cooperation</p> <p>Assists in obtaining excellent satisfaction scores of feedback</p> <p>Is safety conscious</p> <p>Demonstrates safety consciousness and supports safety initatives</p> <p>Is involved with improvement efforts</p> <p>Supports performance improvement</p> <p>Seeks ways to improve systems and services</p> <p>Shows commitment to improvement efforts</p> <p>Meets mandatory educational requirements</p> <p>Growth</p> <p>Is a loyal ambassador</p> <p>Demonstrates commitment to hospital mission and vision</p> <p>Is active and involved</p> <p>Supports hospital initiatives</p> <p>Champions innovation and supports change</p> <p>Is a positive role model</p> <p>Fosters team cooperation</p> <p>Finance</p> <p>Is a good steward of hospital resources</p> <p>Develops/uses efficient work methods</p> <p>Is cost effective</p> <p>Conserves organizational resources</p> <p>Job Responsibilities, as assigned:</p> <ul> <li>PFS Department mail processing. </li><li>Scanning and linking. </li><li>Address Updates. </li><li>Vendor Requests. </li><li>Backs up Mailroom responsibilities. </li><li>Other assignments as needed. </li></ul> <p>Qualifications</p> <p>Education Requirements and Other Requirements:</p> <p>Education Level: High School diploma or equivalent.</p> <p>Certification/Licensure:</p> <p>Experience Requirements:</p> <p>Minimum 2 years office experience preferred.</p> <p>Hospital patient account office experience preferred.</p> <p>Working Conditions: Exposure Category III: Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.</p>