<p>General Summary</p> <p>Who We Are</p> <p>With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.</p> <p>Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek.</p> <p>One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.</p> <p>The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.</p> <p>FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values-along with our commitment to student success, equity and excellence.</p> <p>Who You Are</p> <p>As the Bilingual Student Support Coordinator, you will work with situations that have impacted the student's ability to function successfully in the FRCC community. This can be due to hardships or non-academic obstacles, such as when the student has been disruptive to the community and requires support and coaching to avoid violating the Student Code of Conduct. In this position, you will help facilitate a student's access to college and community services, including legal and mental health services and services to combat food/ housing insecurity. The Bilingual Coordinator establishes and maintains very close working relationships with community services, Disability Support Services, Financial Aid, Campus Safety and Preparedness, and other organizations. The coordinator reports directly to the Assistant Director of Student Support. While the Bilingual Student Support Coordinator may develop strong supportive relationships with students and staff, they do not engage in individual therapeutic relationships.</p> <p>This position is based out of the Westminster Campus and requires a strong on-campus presence. The position will have the opportunity to work remotely occasionally and will occasionally need to travel to all three FRCC campuses.</p> <p>Please note: You need to be a Colorado resident on your first day of employment.</p> <p>SALARY:$53,658 - $56,341 annually</p> <p>BENEFITS: For information about benefits, please viewAPT & Faculty Benefits.</p> <p>SELECTION PROCESS: Position will remain open until filled with a priority deadline of May 26, 2025. This posting may be used to fill multiple or similar positions.</p> <p>Preliminary screening will be made on the basis of a completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual Student Support Coordinator.</p> <p>Primary Duties</p> <p>Student Support:</p> <ul> <li>Provide individual counseling, consultation and advisement for to students, referring them to appropriate resources, both on and off campus. </li><li>Support a caseload of students across the three FRCC Campuses throughout the academic year. </li><li>Coordinate and monitor referrals to internal departments such as Disability Support Services, Mental Health Counseling Services, Academic Advising, Campus Food Bank, Student Life, Financial Aid, etc., ensuring continuity of care. </li><li>Collaborate with the Assistant Director of Student Support to understand the Student Code of Conduct and develop coaching techniques for student success. </li><li>Facilitate student transitions to external community providers, such as, psychiatric, psychological or alcohol and drug treatment services, etc., when appropriate. </li><li>Assist the Senior Director of Student Support in communicating with staff, parents, families, or designated emergency contacts regarding significant mental health emergencies, and help facilitate a successful return to campus when issues are appropriately resolved. </li><li>Seek immediate assistance from department leadership, as well as Campus Safety and Preparedness when concerns arise about a student's safety or the safety of others. </li><li>Maintain the highest level of confidence and privacy when handling student information. </li><li>Partner with the Assistant Director of Student Support to implement student retention initiatives as needed. </li><li>Assist with the case assignment allocation and coverage with the Assistant Director of Student Support. </li></ul> <p>Collaboration and Partnerships:</p> <ul> <li>Build partnerships with local community service agencies and grassroots organizations to offer culturally responsive non-clinical support groups on campus. </li><li>Collaborate with Student Life and Engagement to support programs and initiatives focused on student well-being and mental health. </li><li>Promote student academic success by working closing with Academic Advising, Academic Support Services, Faculty, and other departments. </li><li>Provide training, educational, and consultative initiatives for campus constituents regarding case management services and procedures. </li><li>Consult regularly with the campus departments regarding services, student access, students of concern, student conduct, Title IX programs, and student support. </li><li>Assist in developing and implementing a crisis management process for the College. </li></ul> <p>Administrative:</p> <ul> <li>Become proficient in the use of FRCC's Navigate and Maxient Systems. </li><li>Maintain case management records, including documentation of outreach efforts and student interactions, and provide updates to department leadership as needed. </li><li>Contribute to departmental processes and participate in department projects. </li></ul> <p>Professional Development:</p> <ul> <li>Participate in training and development activities at the college, divisional, and departmental levels. </li><li>Attend local, regional, or national workshops or conferences that support ongoing professional development and training. </li><li>Stay informed about trends and best practices in in higher education, student leadership, diversity, social justice, etc. </li><li>Collaborate with department staff to manage the Student Emergency Financial Assistance program. </li></ul> <p>Required Competencies</p> <ul> <li>Professional Proficiency to Read, Write, and Speak English and Spanish: Serves as a positive cultural broker with the Spanish speaking community. Assists with the translation of materials and provide effective interpretation. </li><li>Mission, Vision & Values: Embraces the mission, vision, and values of FRCC. Understands the importance of the work that you do to support institutional goals. </li><li>Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. </li><li>Data Usage: Looks at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Works with the next-level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides. </li><li>Cultural Self-Awareness: Examines own beliefs and acknowledge own biases and how they have impacted or may impact the ability to serve students. </li><li>Cultural Competence: Recognizes the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Changes approach to reflect the new learning. </li><li>Equity Mindedness: Views department operations through an equity lens. Calls attention to processes that lead to inequity in serving students. Understands the College's equity goals and how your role supports FRCC's ability to achieve those goals. </li><li>Operational Planning: Understands and has knowledge of the college's various strategic plans and understand how your work supports each of them. Understands the department's expectations to find proactive ways to support the goals of the department. </li><li>Leading from the Middle: Leads from your position by not only closely examine your responsibilities for the department, but in bringing forward ideas to your supervisor the College should consider to be more student centered. </li><li>Team Building: Participates in team building exercises and strives to build positive and collaborative relationships with colleagues both within the department and in other departments within the College. </li><li>Relationship Building: Works with colleagues across departments to establish and build relationships to further student engagement. </li></ul> <p>Qualifications</p> <p>Required Education/Training & Work Experience:</p> <ul> <li>Associate's degree and two (2) years of professional experience working with diverse and/or at-risk populations. </li></ul> <p>OR</p> <ul> <li>Bachelor's degree and demonstrated experience working with diverse and/or at-risk populations. </li></ul> <p>AND</p> <ul> <li>Professional working proficiency to read, write, and speak bilingual English and Spanish. </li></ul> <p>Welcoming. Respectful. Inclusive. Together, we are FRCC.</p> <p>For information on Front Range Community College's Security, including Clery Act/Crime Statistics for the campuses and surrounding area, viewFRCC's Annual Security Report.</p>