<p>Functions and Responsibilities:</p> <ul> <li>Monitor quality performance: metrics, trends, repeating issues, or causes of poor quality or rework </li><li>Prepare reports by collecting, analyzing, and summarizing data </li><li>Ensuring processes adhere to quality standards </li><li>Develop or establish new standards and update existing standards </li><li>Develop written work instructions and procedures </li><li>Provide input into work instructions, manufacturing processes, and manufacturing methods to ensure quality </li><li>Customer complaint handling </li><li>CAPA RCA investigation to support managers for resolutions, and follow-ups to verify effectiveness </li><li>Review supplier scorecards and monitor quality of workmanship </li><li>Work with Purchasing to communicate supplier issues and issue corrective actions for nonconformances </li><li>Internal and external audit support </li><li>Collaborate with Manufacturing manager to develop and implement quality controls and improvements </li><li>Investigate and troubleshoot product or production "quality" issues </li><li>Review codes, specifications, and processes </li><li>Adhere to ISO and quality procedures </li><li>Work effectively in a team environment </li><li>Perform other duties as assigned by manager </li><li>Serve as a backup to the Quality Manager </li></ul> <p>Education:</p> <ul> <li>Bachelor's degree in Quality Engineering, Manufacturing Engineering, or similar/related program required </li><li>In lieu of Bachelor's degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation in multiple fabrication processes may be substituted </li></ul> <p>Experience:</p> <ul> <li>Production or engineering experience in a custom sheet metal fabrication business is desired </li><li>Familiarity with welding, fabrication, and machining specifications preferred </li><li>Accurate manufacturing blueprint reading experience required </li><li>Knowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plus </li><li>Good analytical and problem-solving skills </li><li>Knowledge of inspection methods and experience in the use of metrology measuring equipment </li><li>Knowledge of industry principles such as lean manufacturing and six sigma methodologies is preferred </li><li>Proficiency in Microsoft Office Access database application is a plus </li></ul> <p>Specialized Experience:</p> <ul> <li>Five plus years' experience in managing or supervising quality assurance and quality control in a manufacturing setting Knowledge and application of ISO 9001:2015 Standard </li><li>Proficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine) </li><li>Working knowledge of American Welding Society and Military welding procedures and specifications </li><li>Knowledge and experience with nondestructive testing of welds </li><li>Knowledge and experience with paint standards and methods </li><li>Knowledge and experience with Geometric Dimensioning & Tolerancing (GD&T) </li><li>Knowledge and experience with Lean Manufacturing and Quality at the Source (QATS) </li><li>Excellent communication skills at all levels within an organization </li></ul>