<p>About Our Job</p> <p>With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.</p> <p>What We Offer</p> <p>The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $22.53 -$27.50/hour. We also offer generous benefits for full-time employees which include but are not limited to:</p> <ul> <li>A guaranteed life-long monthly pension, once vested after 5 years of service </li><li>457B Retirement Plan </li><li>140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year </li><li>Competitive medical, dental and vision plans effective within 1 month of start date </li></ul> <p>Location & Schedule</p> <p>The City and County of Denver supports a hybrid workplace model. In this position, employees will work three days per week in the office and two days remotely, following a standard schedule of 8:00 a.m. to 5:00 p.m. On in-office days, you will report to the Republic Plaza Building (370 17th St.) or Wellington Webb Building (201 W. Colfax Ave.). Employees must work within the state of Colorado on their off-site days.</p> <p>Who We Are & What You'll Do</p> <p>The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services.</p> <p>For more information, please visit the DOTI website.</p> <p>DOTI's Commitment to Equity:</p> <ul> <li>DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development. </li><li>DOTI's culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results. </li></ul> <p>Curbside and Parking (C&P), a team within the DOTI Transportation Operations division is responsible for managing parking and curb lane resources for the City and County of Denver. These include multiple city-owned public and private off-street parking facilities, more than 6,000 metered on-street parking spaces, thousands of time-limited and otherwise managed spaces, and general curb lane access. The team also operates several ongoing programs including car share, valet, bike parking, disability parking, on and off-street EV car charging stations, and more. The group is responsible for programming changes to the City's curbside management system through reviewing, evaluating, planning, implementing, and maintaining initiatives that promote access to both commercial and residential properties and other activity centers. The staff are leaders in the parking and curbside management field and work through all projects and ongoing programs to implement the goals of the Mayor's Mobility Action Plan.</p> <p>The Curbside and Parking team is seeking an Administrative Support Assistant IV Permit Tech.</p> <p>Key Responsibilities will include:</p> <ul> <li>Reviewing applications, forms, and related documents in the administration of the Residential Parking Permit Program, to determine accuracy, completeness, compliance, and adhering to the Residential Parking Permit Program Rules and Regulations. </li><li>Communicating effectively with citizens and managing escalating situations throughout the day to ensure customer service requests are satisfied, escalating issues to management when needed. </li><li>Answering phone calls and responding to emails directly related to the administration of the RPP program. </li><li>Work as a team with Curbside & Parking group, coordinating with internal and external stakeholders and attending meetings as needed to achieve Group, DOTI, and City goals. </li><li>Performs other related duties as assigned Any one position may not include all of the duties listed. </li></ul> <p>What You'll Bring</p> <p>Our ideal candidate has some or all the following experience, skills, and characteristics:</p> <ul> <li>Has strong attention to detail </li><li>Adaptable and has flexibility to jump back and forth between tasks </li><li>Solution oriented problem solver </li><li>Has positive attitude and motivated to help others </li><li>Enjoys repetitive, task-oriented work </li><li>Has experience in customer service focused environments </li></ul> <p>Required Minimum Qualifications</p> <ul> <li>Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate </li><li>Experience: Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III) </li><li>Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements </li></ul> <p>Application Deadline</p> <p>This position is expected to stay open until April 5th. Please submit your application as soon as possible and no later than April 5th at 11:59pm to ensure consideration.</p> <p>About Everything Else</p> <p>Job Profile</p> <p>CC1503 Administrative Support Assistant IV</p> <p>To view the full job profile including position specifications, physical demands, and probationary period, click here.</p> <p>Position Type</p> <p>Unlimited</p> <p>Position Salary Range</p> <p>$22.53 - $33.80</p> <p>Target Pay</p> <p>Although our full pay range is included above, the target hiring range for this position is $22.53 - $27.50 based on experience.</p> <p>Agency</p> <p>Dept of Transportation & Infrastructure</p> <p>Redeployment during Citywide Emergencies</p> <p>City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.</p> <p>The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.</p> <p>It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.</p> <p>Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.</p> <p>For information about right to work, click here for English or here for Spanish.</p>