<p>Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This position oversees the sourcing of software, services and consulting contracts for the Bank. Manages the enterprise-wide Strategic Cost Management program with authority to drive cross-functional alignment and execution. Leads a dedicated team in planning and delivering sourcing initiatives that support enterprise cost objectives. Ensures that all sourcing operations are cost-effective, compliant with Bank policies, and appropriately mitigate risk. Works closely with internal stakeholders and clients to provide vendor solutions for business challenges. Develops standard processes and governance to establish a consistent approach across the department for contract structuring, negotiation, execution and management. Responsibilities Program Management - Leads enterprise cost initiatives across workforce, location, and vendor strategies and other sourcing programs and projects as necessary. Manages an associate team that negotiates vendor solutions for business needs. Conducts ongoing monitoring of program effectiveness and associate performance, implementing process enhancements as necessary. Oversees effective, consistent communications between sourcing team and internal stakeholders. Directs contract structuring and negotiation, providing guidance on complex vendor relationships or issues. Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Partners with contract specialists while maintaining focus on cost strategy execution and enterprise goals for Strategic Cost Management. Business Support - Develops a change management strategy and communication plan that minimizes risk while maximizing benefits. Works closely with management, lines of business, and project teams throughout sourcing activities. Facilitates larger Bank initiatives including mergers and acquisitions. Serves as a key partner with the business units to validate savings opportunities, manage initiative tracking, executive reporting, and ensure stakeholder adoption. Risk Management - Collaborates with the Risk Management department to align with the Third Party Risk Management program, and to foster risk management education and awareness. Qualifications Bachelor's Degree and 10 years of experience in Contract Structuring and Negotiation (Price and terms) for Services, Consulting, Software and Outsourcing Agreements OR High School Diploma or GED and 14 years of experience in Contract Structuring and Negotiation (Price and terms) for Services, Consulting, Software and Outsourcing Agreements Preferred Qualifications Enterprise-wide Program Management experience Preferred Education: Bachelor's Degree License or Certification Type: IACCM- MCCM Preferred, ISM-CPSM Preferred, CRVPM- Certified Regulatory Vendor Program Manager Preferred Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-JB1</p>