<p>GENERAL SUMMARY:</p> <p>Responsible for handling and/or performing the dispatch function. Performs a variety of complex tasks, which include but are not limited to, gathering and inputting data into the Department's computer terminal, controlling/monitoring electronic security systems that include access controls, alarm monitoring, CCTV monitoring/repair/service and Security Incident Report Entry. Responsible for monitoring and logging all aspects of the dispatch function including dispatching and directing Officers and taking routine reports.</p> <p>EDUCATION/EXPERIENCE REQUIRED:</p> <ul> <li>Associate's Degree. </li><li>Three (3) months experience as a security officer or dispatcher, preferred. </li><li>Ability to type 25 wpm. </li><li>Excellent interpersonal and communication skills required to interact effectively with various internal and external customers. </li><li>Ability to operate computer systems and prepackaged software, preferred. </li><li>Ability to effectively and appropriately respond to emergent and stressful situations. </li><li>Excellent visual, hearing and verbal abilities are required in order to monitor security systems and to communicate with security staff and customers. </li><li>Must be multi-task oriented and have the ability to prioritize work. </li></ul> <p>Additional Information</p> <ul> <li>Organization: Henry Ford Hospital - Detroit Main Campus </li><li>Department: Security Admin. _ Support Svcs </li><li>Shift: Variable </li><li>Union Code: Not Applicable </li></ul>