<p>Lead Network Engineer</p> <p>Job Title: Lead Network Engineer<</p> <p>Location: Irving, TX or Charlotte NC, Iselin NJ</p> <p>Employment Type: Full-Time<</p> <p>About this Role<</p> <p>Client is seeking a Lead Network Engineer to join our Technology Operations team. This role is critical in ensuring the stability, security, and performance of Client global network infrastructure. You will function as a Subject Matter Expert (SME) for complex network environments, provide advanced troubleshooting, and mentor junior engineers while collaborating with internal teams and external vendors.<</p> <p>In this Role, You Will:< <</p> <p>Troubleshoot complex and escalated network issues across enterprise infrastructure.< Participate in Major Incident Management calls and bridge lines for critical outages.< Handle tickets escalated from Tier 2 support and work on incidents per the Integrated Operations Incident Management Process.< Configure network devices as part of break-fix activities.< Collaborate with Advanced Technology functions, Cisco TAC, and other priority support teams.< Serve as an SME for technologies including Routing, Switching, Firewalls, Load Balancers (F5), Proxies, and related network components.< Mentor and train Tier 1 and Tier 2 engineers to build operational excellence.< Open and manage Change Controls and emergency break-fix change records.< Engage with Cisco NOC and HTTS support for escalations.< Utilize tools such as Sniffer/Infinistream for packet capture and analysis.< Troubleshoot issues related to Firewalls, Load Balancers, Proxy appliances, and complex routing/switching environments.< Collaborate with vendors for escalations and resolution of critical issues.< Provide operational input for engineering projects and participate in weekly on-call rotations, including after-hours and weekend escalations.</p> <p>Required Qualifications:</p> <ul> <li>Demonstrated experience in Network Operations, or equivalent through work experience, training, military service, or education. </li></ul> <p>Desired Qualifications:</p> <ul> <li> <p>5+ years of network support experience in NOC operations or similar environments.</p> </li><li> <p>Strong understanding of Routing & Switching protocols (RIP, OSPF, BGP).</p> </li><li> <p>Ability to quickly analyze and troubleshoot data and voice network outages in large enterprise environments.</p> </li><li> <p>Extensive firsthand experience with:</p> </li><li> <p>Cisco Routers, Switches, Wireless devices</p> </li><li> <p>Cisco/Checkpoint Firewalls</p> </li><li> <p>F5 Load Balancers</p> </li><li> <p>IP subnetting, Layer 2-4 stack, VoIP, QoS, MPLS, SD-WAN</p> </li><li> <p>Experience with Arista hardware is a plus.</p> </li><li> <p>Excellent customer service and communication skills.</p> </li><li> <p>Knowledge of Ansible automation is a plus.</p> </li><li> <p>Certifications: CCNA and at least one CCNP-level exam completed (CCNA specialties, F5, MCSE preferred).< <</p> </li></ul> <p>Preferred Skills:< <</p> <ul> <li>Strong analytical and problem-solving abilities with an initiative-taking approach to issue resolution.< </li><li>Ability to work effectively under pressure in a demanding environment.< </li><li>Experience in major incident management and crisis handling.< </li><li>Familiarity with network monitoring tools and packet capture technologies (e.g., Sniffer, Infinistream).< </li><li>Knowledge of automation and scripting for network operations (Python, Ansible).< </li><li>Strong vendor management and escalation handling skills.< </li><li>Ability to mentor and develop junior engineers, fostering a culture of continuous learning.< </li><li>Excellent documentation and reporting skills for operational transparency.< < </li></ul> <p>Work Environment & Benefits:< <</p> <ul> <li>Hybrid Work Model: Combination of on-site and remote work, depending on business needs.< </li><li>Collaborative Culture: Work closely with cross-functional teams, vendors, and senior leadership.< </li><li>Professional Development: Access to training programs, certifications, and career advancement opportunities.< </li><li>Global Impact: Support a mission-critical network infrastructure serving millions of customers worldwide.< </li></ul> <p>New York5 - 8 Years10H01-Apr-2026YACTIVE117792-4-1</p>