<p>Customer Service Representative</p> <p>TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.</p> <p>What We Offer</p> <ul> <li>Vacation time and paid holidays </li><li>Career advancement opportunities. </li><li>Shift Information: Monday through Saturday </li></ul> <p>What You'll Do</p> <ul> <li>Provide outstanding customer service on all calls and online inquiries. </li><li>Recommend moving services and products based on cost, availability, and customer specifications. </li><li>Input information into internal move software to provide accurate moving estimates and schedule moves. </li><li>Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. </li><li>Prepare move-related paperwork and documents. </li><li>All other duties as assigned. </li></ul> <p>What We're Looking For</p> <ul> <li>High school diploma or GED; Associate degree in a related field preferred. </li><li>At least 1 year of sales and/or customer service experience. </li><li>Excellent customer service skills: effective listening and communication. </li><li>Ability to multi-task and enter customer data into move software while on the phone. </li><li>Confidence to initiate customer contact and comfortable asking for the sale. </li><li>Willing to submit to pre-employment background check and drug screen. </li><li>Creative problem-solving skills. </li><li>Exceptional organization and time management skills. </li><li>Strong team player who works productively with a wide range of people and personalities. </li><li>Bilingual is a plus. </li></ul> <p>This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Toledo, OH.</p>