<p>Scope of Position</p> <p>The Catering & Events Coordinator primary responsibility is to assist the Events and Catering Managers in all aspects of events including but not limited to greeting/meeting prospects, scheduling property tours, processing event orders and all other event related issues.</p> <p>Position Requirements</p> <ul> <li>Professional demeanor appropriate for a resort environment. </li><li>Prior experience in Event Management at a resort property preferred. </li><li>Proven organizational, interpersonal and communication skills. </li><li>Knowledge of catering and events market is a plus. </li><li>Detailed oriented, quality focused and resourceful with excellent verbal and written communication skills. </li><li>Effective planning and organizational skills to implement multiple projects and meet deadlines. </li><li>Ability to effectively deal with internal and external clients. </li></ul> <p>Responsibilities</p> <ul> <li>Provide assistance to Catering and/or Event Managers where necessary, reporting directly to these individuals. </li><li>Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner </li><li>Schedule appointments and meet/greet prospects. </li><li>Assist Managers with correspondence as required. </li><li>Respond to the needs of clients and customers in a timely manner. </li><li>Process proposals, contracts, event orders, and mailings etc. </li><li>Adheres to all standards, policies, and procedures. </li><li>Support daily distribution of Event Orders, reader boards and change logs. </li><li>Communicate with third party vendors. </li><li>Performs other duties assigned by management. </li></ul> <p>Education</p> <ul> <li>High School diploma or GED; minimal experience in the event management or related professional area. </li></ul> <p>OR</p> <ul> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. </li></ul> <p>Skills and Abilities</p> <ul> <li>Effectively adjust to changes in work tasks or environment. </li><li>Develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. </li><li>Develop creative ideas about products and services. </li><li>Identify and understand concerns and opportunities, using effective approaches for choosing a course of action or developing solutions. </li><li>Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook). </li></ul> <p>Physical Requirements</p> <ul> <li>Able to work in a fast-paced environment. </li><li>On a continuous basis, sit at a desk for long periods of time in front of a computer screen. </li><li>Intermittently twist to reach equipment or supplies surrounding desk. </li><li>Use telephone and computer keyboard daily. </li><li>Occasionally lift and carry items weighing up to 50 pounds </li></ul>