<p>About the Job</p> <p>The University Receptionist & Administrative Assistant is a full-time, non-exempt position that reports to the Director of Campus Security. This position is located in the Campus Security Office and is responsible for answering all calls to the university mainline and calls to the campus security phone, processing ID cards and programming access, processing and maintaining parking permit registrations, directing and training student staff on office tasks, and managing other administrative tasks within the security office.</p> <p>Job Location</p> <p>Fully on-site - must reside and work legally in the U.S. Regular work location: Lakewood, Colorado</p> <p>About CCU</p> <p>Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.</p> <p>Colorado Christian University was founded in 1914. CCU's motto is--grace and truth. This motto comes from John 1.14: "And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth." (ESV)</p> <p>CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.</p> <p>Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.</p> <p>CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars-competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.</p> <p>A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master's granting universities by The Chronicle of Higher Education.</p> <p>CCU offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.</p> <p>What is most appealing about working at CCU?</p> <ul> <li>Faith friendly: CCU's culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values? </li><li>Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. </li><li>Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ. </li><li>Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities. </li></ul> <p>We're looking for candidates who have:</p> <ul> <li>Experience using programs such as Colleague and 25Live preferred. </li><li>The ability to communicate effectively in the English language. </li><li>Excellent customer service and effective communication skills to guide and assist students, staff, faculty, and guests as needed. </li><li>One or more years of experience in reception work preferred. </li><li>Must be proficient with Outlook, Microsoft Word and Excel. </li><li>Ability to assess situations quickly. </li><li>Ability to handle a high volume of calls with efficiency and grace under stressful moments. </li></ul> <p>Key Job Duties</p> <p>Mission Contribution</p> <p>Christ-centered higher education transforming students to impact the world with grace and truth. University Receptionist & Administrative Assistant contributes to this mission in a front-line, phone-focused customer service role that supports Colorado Christian University by managing calls through the university's main switch board.</p> <p>Reception and Coordination</p> <ul> <li>Answer University Mainline Phones. Answer, screen, and redirect calls to appropriate departments and individuals within CCU. </li><li>Ensure knowledge of staff movements in and out of CCU. </li><li>Monitor and coordinate with HR for CCU Directory updates of photos and non-working extensions. </li><li>Provide and maintain a Quick-Reference Resource Guide to frequently needed general information. </li><li>Provide training for student staff on proper phone etiquette, directory updates, and general/specific transferring requests from CCU staff. </li></ul> <p>Administration</p> <ul> <li>Oversee the issuance of ID cards to CUS and CAGS students, faculty, staff, vendors, volunteers, and contractors. Ensure users have appropriate access to buildings, offices on and off campus, gates, and residential apartments. </li><li>Assist Human Resources with employee photos for the CCU Organization Chart, CCU Employee Directory, and ID Card System. </li><li>Programming access to, or removal of access to: campus doors and off-site buildings on ID cards for students, staff, faculty, contractors, summer conferencing, etc. </li><li>Process vehicle permit registrations and temporary parking permits for students, faculty, staff, volunteers, and contractors. </li><li>Generate reports for vehicle registrations. </li><li>Hire, train, and supervise student staff on tasks involving IDs, parking permits, bike permits and bike locks, lost-and-found collection and tracking, and security service window. </li><li>Complete and resolve tasks, including completing security office requisitions, processing invoices and deposits, creating and tracking work orders, and replenishing office supplies. </li><li>Assist with the security reporting system, dispatch calls for service, and assign tasks to campus security officers. </li><li>Perform other administrative support duties as assigned by the Director of Security. Contribute to the overall operation of the Security department. </li></ul> <p>Work Environment</p> <p>While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You will be required to work occasional irregular hours, including some nights and weekends. Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.</p> <p>What we offer our employees:</p> <p>We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process.</p> <p>Colorado Christian University's pay philosophy is based on internal and external data for pay equity; along with budgetary considerations for effective stewardship. Pay will be assigned based on relevant experience at a range of $16.50 - $17.50 per hour. We reserve the right to pay an equitable rate that we believe is within our salary structure or that may fit a candidate's qualifications or experience for the job. A wage range posted is not a guarantee of a specific wage range for a job offer. CCU reserves the right to make pay decisions based on economic and equity considerations to attract the best possible talent. CCU does not determine pay based on sex or any other protected status.</p> <p>Application Deadline: This position will remain open until filled.</p>