<p>Job Purpose</p> <p>A Crew Member is friendly, energetic, and service-oriented. As a vital member of our restaurant operation, this position will help deliver outstanding guest experience by preparing quality food, maintaining a clean establishment, and executing front of house service.</p> <p>Duties and Responsibilities</p> <ul> <li>Prepare, cook, assemble, and package food items in accordance with company recipes, quality, safety, and presentation standards </li><li>Maintain a fast walk, especially during peak times. </li><li>Greet guests promptly with a warm and welcoming attitude; take orders accurately and thoroughly. </li><li>Operate the point-of-sale (POS) system to accept payments, give change, handle cash, or credit card payments. </li><li>Maintain cleanliness and organization in all work areas: kitchen, front counter, dining area, restrooms, back-of-house. </li><li>Follow established food safety, sanitation, and personal hygiene protocols at all times </li><li>Restock and rotate supplies, including food, condiments, packaging, and beverages. </li><li>Assist with opening and closing duties: setting up workstations at beginning of shift, closing and cleaning tasks at end of shift </li><li>Monitor and report food, supply inventory issues and maintenance concerns to management. </li><li>Handle guest feedback and complaints gracefully and escalate to manager as needed. </li><li>Maintain a professional, kind, and respectful attitude towards all employees; our culture is built on valuing people. </li><li>Arrive on time, ready to work, and stay until the end of shift. </li><li>Maintain excellent hygiene and grooming standards by being in proper uniform. </li></ul>