<p>Get to know Okta</p> <p>Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.</p> <p>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.</p> <p>Join our team! We're building a world where Identity belongs to you.</p> <p>The Business Technology Team</p> <p>This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do.</p> <p>The ServiceNow Platform Architect Opportunity</p> <p>We are looking for a ServiceNow Platform Architect to join our ServiceNow Platform Team. You will play a key role in building and enhancing our enterprise-wide ServiceNow platform, applying your expertise across multiple modules, including ITSM, SAM, HAM, ITOM, GRC, HRSD, CSM, and WSD. This role is perfect for someone with a passion for architectural design who wants to help us build scalable, secure, and high-performing technical solutions that drive business value.</p> <p>What you'll be doing</p> <ul> <li>Design and develop ServiceNow solutions and features, ensuring they align with our long-term architectural strategy </li><li>Implement and maintain the ServiceNow platform architecture by following best practices and leading a long-term, scalable approach </li><li>Work with business stakeholders and technical teams to translate business needs into technical requirements and architectural designs </li><li>Act as a platform guardian, ensuring configurations and customizations are upgrade-safe and minimize technical debt </li><li>Provide expert technical guidance and recommendations to stakeholders, development teams, and leadership on ServiceNow capabilities, limitations, and strategic opportunities </li><li>Architect integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP, JDBC, MID Server) </li><li>Prioritize a long-term, scalable approach, minimizing customization by leveraging out-of-the-box capabilities and advocating for upgrade-safe architecture to reduce technical debt </li></ul> <p>What you'll bring to the role</p> <ul> <li>At least 5 years hands-on experience with ServiceNow development and administration at an enterprise level </li><li>Multiple ServiceNow certifications across various modules (e.g., Certified System Administrator, Certified Application Developer, Certified Implementation Specialist in SAM, HAM, HRSD, ITOM, CSM, etc.) </li><li>Proven experience in designing and implementing large-scale, complex ServiceNow solutions for enterprise organizations </li><li>Proficiency in JavaScript, GlideRecord, REST/SOAP APIs, UI Policies, Client Scripts, Business Rules, Workflows, Flow Designer, Service Portal development, Workspace/UI Builder, and other core ServiceNow development tools </li><li>Strong understanding of database design and optimization within the ServiceNow environment, coupled with expertise in data modeling, CMDB design, and platform data strategies </li><li>Skilled at analyzing and mapping complex business processes to technical solutions, while identifying opportunities for business process optimization </li><li>Must have a high focus on user experience with a propensity for incorporating modern design trends into solution design </li><li>Exceptional communication and interpersonal skills, enabling effective collaboration with both technical and non-technical stakeholders, including the ability to present complex technical concepts clearly to large audiences and C-suite executives </li></ul> <p>Additional requirements:</p> <ul> <li>This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. </li></ul> <p>#LI-MC1</p> <p>#LI-Hybrid</p> <p>Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.</p> <p>The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$114,000-$172,000 USD</p> <p>What you can look forward to as a Full-Time Okta employee!</p> <ul> <li>Amazing Benefits </li><li>Making Social Impact </li><li>Developing Talent and Fostering Connection + Community at Okta </li></ul> <p>Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.</p> <p>Some roles may require travel to one of our office locations for in-person onboarding.</p> <p>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.</p> <p>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.</p> <p>Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.</p> <p>U.S. Equal Opportunity Employment Information</p> <p>Read more</p> <p>Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.</p> <p>Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.</p> <p>If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:</p> <p>A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.</p> <p>A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.</p> <p>An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.</p> <p>An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.</p> <p>Pay Transparency</p> <p>Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.</p> <p>Voluntary Self-Identification of Disability</p> <p>Form CC-305</p> <p>Page 1 of 1</p> <p>OMB Control Number 1250-0005</p> <p>Expires 04/30/2026</p> <p>Why are you being asked to complete this form?</p> <p>We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.</p> <p>Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/agencies/ofccp.</p> <p>How do you know if you have a disability?</p> <p>A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:</p> <ul> <li>Alcohol or other substance use disorder (not currently using drugs illegally) </li><li>Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS </li><li>Blind or low vision </li><li>Cancer (past or present) </li><li>Cardiovascular or heart disease </li><li>Celiac disease </li><li>Cerebral palsy </li><li>Deaf or serious difficulty hearing </li><li>Diabetes </li><li>Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders </li><li>Epilepsy or other seizure disorder </li><li>Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome </li><li>Intellectual or developmental disability </li><li>Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD </li><li>Missing limbs or partially missing limbs </li><li>Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports </li><li>Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) </li><li>Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities </li><li>Partial or complete paralysis (any cause) </li><li>Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema </li><li>Short stature (dwarfism) </li><li>Traumatic brain injury </li></ul> <p>PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.</p> <p>Okta</p> <p>The foundation for secure connections between people and technology</p> <p>Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.</p>