<p>Senior Field Service Technician - Forklifts & Material Handling Equipment</p> <p>Department: Service</p> <p>Employment Type: Full Time</p> <p>Location: Sumter, SC</p> <p>Reporting To: Carl Hastings</p> <p>Description</p> <p>(Heavy Equipment | Industrial Service | Field-Based Role)</p> <p>Company Vehicle Provided | Paid Travel Time | Career-Track Opportunity</p> <p>You're keeping operations moving - and helping shape the next generation of technicians.</p> <p>If you're an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others - this role was built for you.</p> <p>At WMH Solutions, senior technicians don't get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership.</p> <p>WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving.</p> <p>We're an exclusive Linde Material Handling partner and a full-scale solutions provider - not just a dealership.</p> <p>Here, your work matters. Your growth matters. And performance is recognized.</p> <p>As a Senior Field Service Technician, you'll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites.</p> <p>You'll also serve as a technical leader - mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field.</p> <p>This is not an entry-level role.</p> <p>This is a career-track opportunity for technicians who want responsibility, autonomy, and growth.</p> <p>What You'll Do</p> <ul> <li> <p>Diagnose, repair, and maintain forklifts and material handling equipment at customer locations</p> </li><li> <p>Perform preventative maintenance to maximize uptime and minimize breakdowns</p> </li><li> <p>Operate independently in a fully equipped company service van</p> </li><li> <p>Support warehouse, distribution, and manufacturing environments</p> </li><li> <p>Troubleshoot complex mechanical, hydraulic, electrical, and diesel systems</p> </li><li> <p>Execute first-time-right repairs</p> </li><li> <p>Perform inspections, safety checks, and scheduled service programs</p> </li><li> <p>Maintain fleet equipment to OEM and compliance standards</p> </li><li> <p>Train and support junior technicians</p> </li><li> <p>Share technical knowledge and best practices</p> </li><li> <p>Lead by example in safety, professionalism, and workmanship</p> </li><li> <p>Communicate findings and service recommendations clearly</p> </li><li> <p>Complete accurate service reports, work orders, and repair documentation</p> </li><li> <p>Follow OSHA regulations and safety standards</p> </li></ul> <p>Who Thrives in This Role</p> <ul> <li> <p>5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technician</p> </li><li> <p>Strong mechanical, hydraulic, and electrical troubleshooting skills</p> </li><li> <p>Experience working independently in the field</p> </li><li> <p>Valid driver's license</p> </li><li> <p>ASE certifications</p> </li><li> <p>Forklift or OEM certifications</p> </li><li> <p>Dealer or industrial service experience</p> </li><li> <p>Familiarity with diagnostic software and digital service platforms</p> </li></ul> <p>You'll also bring:</p> <ul> <li> <p>Strong problem-solving ability</p> </li><li> <p>Customer-facing communication skills</p> </li><li> <p>Leadership mindset</p> </li><li> <p>Pride in your work</p> </li><li> <p>Field-based role across varied job sites</p> </li><li> <p>Ability to lift 50+ lbs</p> </li><li> <p>Standing, bending, kneeling, and working in diverse weather conditions</p> </li><li> <p>Exposure to noise, dust, and industrial environments</p> </li></ul> <p>What WMH Offers</p> <ul> <li>Competitive pay + performance incentives </li><li>100% paid travel time (no flat rate) </li><li>Company van, fuel card, tablet, PPE & safety shoe allowance </li><li>Quarterly tool allowance </li><li>Uniforms provided and laundered weekly </li><li>Medical, dental, vision, life insurance (HSA & PPO options) </li><li>401(k) with up to 9% match + profit sharing </li><li>OEM certifications & technical training </li><li>Leadership development & mentorship </li><li>PTO + paid holidays </li><li>Long-term career stability in a growing industry </li></ul> <p>Many WMH leaders started in technician roles.</p> <p>Future paths include:</p> <ul> <li> <p>Lead Technician</p> </li><li> <p>Service Management</p> </li><li> <p>Parts or Warranty Leadership</p> </li><li> <p>OEM Program Support</p> </li><li> <p>Operations & Regional Leadership</p> </li></ul> <p>It's a launchpad.</p> <p>If you're ready for more ownership, better support, and a company that invests in your future - we'd like to talk.</p> <p>Apply today at wmhsolutions.pinpointhq.com</p>