<p>General Summary:</p> <p>Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.</p> <p>Responsibilities:</p> <ul> <li>Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. </li><li>Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. </li><li>Assists with coordination of activities related to insurance pre-certification/authorization. </li><li>Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. </li></ul> <p>Requirements:</p> <ul> <li> <p>High School diploma equivalency - 1 year of applicable cumulative job specific experience required.</p> </li><li> <p>*Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.</p> </li><li> <p>Medical terminology, medical office, and or Acute hospital desk clerk experience preferred.</p> </li><li> <p>Computer, telephone and customer service skill preferred.</p> </li></ul> <p>Additional Information</p> <ul> <li>Organization: Henry Ford Rochester Hospital </li><li>Department: Imaging Support Services 001 </li><li>Shift: Rotating </li><li>Union Code: Not Applicable </li></ul>