<p>Position Overview</p> <p>Ropeswing Hospitality Group is seeking a forward-thinking Director of Food & Beverage to lead our our F&B operations at the new development, The Compton Hotel, located in Downtown Bentonville, AR.</p> <p>The Director of Food & Beverage is the force behind all food and beverage outlets within the Downtown Bentonville Hotel, which features two restaurants, three bars, in-room dining, banquets, and catering. Your mission is to deliver extraordinary guest experiences, drive revenue growth, and ensure operational excellence.</p> <p>The ideal candidate will have a passion for culinary innovation, a strong background in crafting memorable experiences, impactful leadership skills, and a track record of financial success. Ideal start date in Spring 2025.</p> <p>Key Responsibilities</p> <p>Operational Management</p> <ul> <li>Oversee daily operations of multiple outlets, ensuring consistency and top-tier service quality. </li><li>Develop and enforce SOPs to maintain high standards of food, beverage, and overall guest satisfaction. </li><li>Ensure all health, safety, and hygiene standards meet local regulations and company policies. </li></ul> <p>Strategic Planning</p> <ul> <li>Create and execute both short- and long-term strategies to boost revenue, optimize costs, and enhance profitability. </li><li>Analyze market trends, customer feedback, and competitor insights to continuously refine and innovate offerings. </li><li>Collaborate with the culinary team to design on-brand, cost-effective menus that resonate with target demographics. </li></ul> <p>Financial Management</p> <ul> <li>Develop and manage the annual F&B budget, forecasting revenue, expenses, and profit margins. </li><li>Monitor key financial metrics-labor costs, food/beverage expenses-and take corrective actions when needed. </li><li>Negotiate contracts with suppliers to balance cost-effectiveness with quality standards. </li></ul> <p>Team Leadership</p> <ul> <li>Recruit, mentor, and inspire a high-performing F&B team, including managers, chefs, and frontline staff. </li><li>Foster a positive workplace culture that values teamwork, professionalism, and growth. </li><li>Conduct regular performance evaluations, providing timely feedback and development opportunities. </li></ul> <p>Guest Experience</p> <ul> <li>Champion exceptional guest service by setting high standards and promptly addressing any concerns. </li><li>Collaborate with sales and events teams to design memorable private functions, weddings, and banquets. </li><li>Track online reviews and guest feedback, implementing proactive solutions to elevate service quality. </li></ul> <p>Marketing & Promotion</p> <ul> <li>Partner with the hotel's marketing team to create and execute innovative promotions that drive guest traffic. </li><li>Develop signature dining experiences, themed events, and local partnerships that resonate with both travelers and the local community. </li><li>Stay ahead of industry trends to introduce cutting-edge F&B concepts and maintain a competitive edge. </li></ul> <p>Qualifications</p> <p>Education & Experience:</p> <ul> <li>Bachelor's degree in Hospitality Management, Culinary Arts, or a related field (preferred). </li><li>5-7 years of progressive F&B management experience, ideally in a hotel or multi-outlet environment. </li><li>In-depth experience overseeing pre-open F&B operations and project management. </li></ul> <p>Skills & Competencies:</p> <ul> <li>Proven leadership, team-building, and communication skills. </li><li>Strong financial acumen, with the ability to manage budgets and interpret P&L statements. </li><li>In-depth understanding of current food and beverage trends, including sustainability and local sourcing. </li><li>Proficiency in property management systems (PMS) and point-of-sale (POS) technology. </li></ul> <p>Personal Attributes:</p> <ul> <li>Passionate about delivering unparalleled guest experiences. </li><li>Innovative and detail-oriented, always looking for ways to raise the bar. </li><li>Results-driven, with a commitment to operational excellence and profitability. </li><li>Ropeswing is an Equal Opportunity Employer, and we value diversity. All employment is based on merit, qualification, and business need. </li></ul>