<p>We are seeking a highly organized, customer-focused, and detail-oriented professional to serve as our Front Desk Receptionist & Safety Administrator for our main office in Sharonville, Ohio. This position provides in-person support for team members and customers alike. The person hired will play a critical role within our organization - supporting teams across multiple departments while maintaining the professional atmosphere of our office and ensuring accurate and timely support for a variety of operational processes.</p> <p>What will your day look like?</p> <p>As the Front Desk Receptionist & Safety Administrative Coordinator, each day is a balance of providing a welcoming and safe environment for team members and visitors, and managing inbound calls, while supporting safety and compliance efforts. You'll handle a variety of tasks from meeting prep and processing claims to tracking safety data and supporting compliance data. It's a fast-paced, detail-driven role that keeps you at the center of communication and operations.</p> <p>Key Responsibilities:</p> <p>Front Desk & Office Support:</p> <ul> <li>Greet and assist visitors; ensure sign-in procedures are followed. </li><li>Answer all incoming calls for the company and direct appropriately. </li><li>Maintain lobby area and coordinate the breakroom supply orders. </li><li>Handle general clerical duties: sorting mail, intake of packages, make copies/scans, organize FedEx mailing, and provide correspondence support. </li><li>Order and track office, cleaning, and branded company supplies, including PPE. </li><li>Support the coordination of events and meetings. </li></ul> <p>Administrative & HR Compliance Support:</p> <ul> <li>Collect and track documentation for driver files; conduct annual reviews and ensure compliance. </li><li>Prepare and submit annual reporting forms and related Bureau of Workers Compensation and Department of Labor. </li></ul> <p>Safety & Claims Administration:</p> <ul> <li>Support claims intake, tracking, and reporting (Workers Comp, property damage, etc.). </li><li>Organize and maintain claim documentation in folders and software. </li><li>Create and distribute safety KPI reports; assist in data gathering. </li><li>Stay informed on relevant local, state, and federal laws regarding insurance and workers' compensation. </li></ul> <p>Qualifications:</p> <ul> <li>High school diploma or GED required; associate's or bachelor's degree preferred. </li><li>2+ years of experience in administrative, customer service, or safety support roles. </li><li>Proficiency with Microsoft Office Suite (especially Excel) and comfort learning new software. </li><li>Strong communication and organizational skills. </li><li>Ability to multitask and maintain professionalism in a fast-paced environment. </li><li>High attention to detail and confidentiality, especially with sensitive documents. </li></ul> <p>Work Environment:</p> <ul> <li>This is a 100% in-office role requiring frequent interaction with team members, management, visitors, and vendors. </li><li>Must be comfortable managing multiple tasks, meeting deadlines, and providing excellent service in person and over the phone. </li><li>Must be able to lift and move objects weighing up to 50lbs. </li></ul> <p>EOE/M/F/Disabled/Veteran/DFS</p>