<p>Job Type: Regular</p> <p>Time Type: Full time</p> <p>Work Shift: Rotating (United States of America)</p> <p>FLSA Status: Non-Exempt</p> <p>When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.</p> <p>Contributes to the Hospital's mission to care, heal and to excel in service to our community by providing a safe environment for staff, patients, visitors and property. This staff position will have an impact on employee and patient satisfaction by professionally providing security services in collaboration with all hospital departments to enhance the hospital environment and improve the patient experience.</p> <p>Job Description:</p> <p>QUALIFICATIONS</p> <p>Education/Experience Required:</p> <ul> <li>High school diploma or equivalent </li><li>At least one year of security experience or one year successful completion toward a degree in Criminal Justice or Certified Healthcare Security Officer. </li></ul> <p>License and Certifications Required:</p> <ul> <li>Current Class D Driver's License </li><li>Crisis Prevention Intervention Certificate (Employees must be certified within 1 year of hire date. Employees must receive yearly re-certification). </li><li>BLS or Heart Saver </li></ul> <p>JOB FUNCTIONS</p> <p>As part of the Security team, this position:</p> <ul> <li>Performs one to one and close observation of patients in a safe and professional manner in collaboration with Patient Care Services. </li><li>Conducts interior and exterior patrols to inspect the grounds for criminal activity, and health and safety hazards. </li><li>Provides one to one patient observation for at risk patients throughout the organization to keep the patient and others safe. </li><li>Records and reports security and safety related incidents. </li><li>Provides safety escorts upon request. </li><li>Enforces parking regulations and assists with traffic control. </li><li>Investigates lost or stolen items. </li><li>Investigates alarms and emergency calls immediately. </li><li>Reacts to emergency codes expediently to follow through on the situation until parties are safe or the situation is resolved. </li><li>Responds to customer service requests in a timely manner with an emphasis on improving the patient experience. </li><li>Supports shuttle services in daily duties, inclement weather and emergency situations by driving employees as needed. </li><li>Transports bodies and body parts to the morgue, filing essential documentation timely and accurately. </li></ul> <p>As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.</p>