<p>GENERAL DESCRIPTION: The Catalog Support Specialist is responsible for maintaining and updating automotive product information across all relevant systems. This role ensures data accuracy, consistency, and completeness of product content, supporting the overall functionality and optimization of the product catalog. The specialist will work with tools such as Microsoft Excel, Power BI, and Product Information Management (PIM) systems. The position reports directly to the Vice President of Catalog Content & eCommerce.</p> <p>ESSENTIAL FUNCTIONS:</p> <ul> <li>Manage and maintain product information for automotive parts across multiple platforms and systems including POS, eCommerce, ERP, WMS, and Reporting. </li><li>Ensure accuracy, consistency, and completeness of product data including descriptions, attributes, specifications, images, warranty, and information designated for individual business solutions. </li><li>Utilize Microsoft Excel for data manipulation, organization, and catalog updates. </li><li>Generate reports and conduct data analysis using analytical tools (Power BI and PIM) to track performance and identify improvements. </li><li>Work with Product Information Management (PIM) systems to streamline catalog updates. </li><li>Collaborate with internal teams (eCommerce, Category Management, Marketing, Operations, and Sales) to optimize product content. </li><li>Monitor industry trends, product releases, and automotive parts data to keep the catalog current. </li><li>Troubleshoot and resolve catalog-related issues as needed. </li><li>Communicate opportunities for improvement in efficiency, content, and transmission of data. </li><li>Ensure product data complies with company standards and external industry requirements. </li></ul> <p>KNOWLEDGE, SKILLS, AND ABILITIES:</p> <ul> <li>Experience managing automotive part content, with knowledge of industry-specific terminology. </li><li>Proficient in Microsoft Excel, including advanced data functions. </li><li>Experience with Power BI for reporting and data visualization. </li><li>Familiarity with Product Information Management (PIM) systems or similar platforms. </li><li>Strong attention to detail and ability to manage large datasets. </li><li>Good communication and organizational skills. </li><li>Ability to work independently and as part of a team. </li></ul> <p>EDUCATION AND WORK EXPERIENCE:</p> <ul> <li>Bachelor's degree in business, operations, or related field or equivalent work experience. </li><li>Background in automotive parts catalogs or eCommerce environments. </li><li>Knowledge of eCommerce platforms and their use of product data. </li><li>Basic understanding of database management (SQL) is an asset. </li></ul>