<p>Records Management I</p> <p>About Conterra</p> <p>Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.</p> <p>We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.</p> <p>Fiber driven. People powered.</p> <p>Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart.</p> <p>As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.</p> <p>And that's where you come in.</p> <p>Position Details: Hybrid in Office Tuesday - Thursday</p> <p>What you will be doing</p> <ul> <li> <p>Records Maintenance:</p> </li><li> <p>Assist in updating and maintaining records for OSP and ISP infrastructure, including network layouts and equipment documentation.</p> </li><li> <p>Verify data accuracy and completeness under the supervision of senior team members.</p> </li><li> <p>Adhere to established procedures for record creation and updates.</p> </li><li> <p>Support Team Collaboration:</p> </li><li> <p>Work with the records management team to meet project and operational requirements.</p> </li><li> <p>Provide documentation support to field teams as directed.</p> </li><li> <p>Coordinate with contractors and vendors to gather required records.</p> </li><li> <p>System Usage:</p> </li><li> <p>Use digital record-keeping systems to input and retrieve data.</p> </li><li> <p>Support the management of GIS and document management platforms.</p> </li><li> <p>Identify any issues with records and escalate them to supervisors.</p> </li><li> <p>Compliance Assistance:</p> </li><li> <p>Ensure records meet basic compliance standards as directed.</p> </li><li> <p>Assist in generating reports on record updates for internal use.</p> </li><li> <p>Support audits and inquiries by providing the required documentation under supervision.</p> </li><li> <p>Learning and Development:</p> </li><li> <p>Participate in training sessions to improve records management skills and knowledge.</p> </li><li> <p>Learn to identify inefficiencies and suggest basic improvements to workflows</p> </li></ul> <p>Job Environment</p> <p>Records Management I is a contributor role focuses on the entry-level tasks of maintaining and updating records for OSP and ISP infrastructure. This position supports the accuracy and organization of documentation, ensuring records are accessible and compliant with company standards. The role requires foundational knowledge of records management systems and the ability to collaborate effectively with team members.</p> <p>Job duties and responsibilities may be shifted as needed by Management to meet the needs of the business</p> <p>What you will need</p> <ul> <li>Microsoft Office Suite skills </li><li>Abilities to learn advanced GIS (IQGeo) Platform </li><li>Abilities to read and understand redlines and as-builts from Construction teams . </li><li>Knowledge with fiber optic networks and components. </li><li>Great communication skills internally and externally. </li><li>Assist teams during service outages which may include emergency situations. </li><li>Have prior telecom industry experience. </li><li>Possess an ability to think creatively and critically, pioneer new processes to help </li></ul> <p>drive efficiencies and work well with ambiguity.</p> <p>What we offer</p> <ul> <li>Premium health benefits (medical, dental, vision, flex spending, etc.) </li><li>Vacation and Wellness/sick benefits + paid holiday schedule </li><li>401K program </li></ul> <p>Diversity & Inclusion</p> <p>Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.</p>