<p>Valley Health Systems, Inc., the parent company of Holyoke Medical Center, provides a broad range of physician services in offices conveniently located throughout Western Massachusetts.</p> <p>Our Gastroenterology Physician Practice is seeking an experienced Office Assistant to coordinate and carry out all administrative functions for the office, including, but not limited to:</p> <ul> <li>Providing administrative support to physicians/providers </li><li>Greeting patients </li><li>Checking for updated demographic and insurance information </li><li>Check out and collect an encounter form, co-pays and any additional appropriate fees. </li><li>Scheduling follow-up appointments </li><li>Accurately entering outpatient orders into the Medical Center's Order Entry System. </li></ul> <p>REQUIREMENTS:</p> <p>Education: High School Graduate</p> <p>Experience: Experience in referral & authorization management; processing incoming and outgoing referrals, verifying insurance requirements and obtaining prior authorizations;experience working with third party payers and working knowledge of ICD-9 and HCPC coding preferred; two years of experience in a physician's office or similar environment preferred;</p> <p>Skills & Ability: Strong coordination and communication skills, ability to work with surgery schedulers, nurse navigators, providers and technical staff; knowledge of workflows; entering and updating referrals at EMR in an ambulatory setting; strong customer service skills and willingness to go above and beyond; bilingual in English/Spanish preferred.</p> <p>Our competitive salary package is adjusted to align with a candidate's relevant experience and skills. We also offer:</p> <ul> <li>Low cost health insurance with no deductibles when using HMC services </li><li>Dental and vision insurance </li><li>Free disability and life insurance </li><li>403(b) plan </li><li>Up to $8000 in degree/tuition reimbursement </li><li>In-House Pharmacy </li><li>Relaxation Room and Fitness Center </li><li>Other voluntary benefits, such as LegalShield, Pet Insurance </li><li>Free onsite parking </li></ul>