<p>Job Summary:</p> <p>Are you passionate about supporting student success and working in a dynamic, university setting? The School of Computer, Data, and Information Sciences (CDIS) at the University of Wisconsin-Madison is seeking a Learning Center Coordinator to join our collaborative and growing team. If you have a background in education and are looking to make an impact at a leading institution, this position offers a unique opportunity to engage with students and staff across some of the fastest-growing departments on campus.</p> <p>Why Join Us?</p> <p>As a key member of the CDIS Learning Center, you will play a pivotal role in supporting undergraduate students in their academic journeys. The Learning Center serves as a hub for students enrolled in introductory courses, and you will be integral in maintaining a welcoming, student-centered environment. This is an ideal role for someone who thrives in a fast-paced, ever-evolving setting, where no two days are the same.</p> <p>What You'll Do:</p> <ul> <li>Student and Staff Support: Provide assistance to students and student workers seeking tutoring and academic help. You'll work with tutors and students to ensure a smooth process, resolving issues as they arise. </li><li>Collaboration and Leadership: Work closely with tutors and students, offering support and training while also managing daily operations. You'll use your organizational and communication skills to help create an efficient and positive environment for all. </li><li>Administrative Excellence: As part of a team, you will have the opportunity to make data-driven recommendations for improving the Learning Center's processes and operations, ensuring that services run smoothly and effectively. </li><li>Front-Desk Support for Academic Advising: Serve as the first point of contact for students seeking academic advising, providing assistance, answering questions, and scheduling advising appointments. You'll be the first face students see when they come for help with their academic planning and will play a key role in creating a positive and supportive atmosphere. </li></ul> <p>What We're Looking For:</p> <ul> <li>Communication Skills: You'll need to be an effective communicator, able to engage with students, staff, and faculty in both verbal and written forms. Being the first point of contact, you'll set the tone for a welcoming and efficient environment. </li><li>Leadership and Initiative: This position requires someone who can work independently, handle multiple tasks, and manage competing priorities with professionalism and confidence. </li><li>Problem-Solving Abilities: You'll be a key figure in troubleshooting and resolving issues, with a focus on supporting students and ensuring they have the resources they need to succeed. </li><li>Organization and Detail-Oriented Approach: From coordinating tutoring schedules to managing advising appointments, strong organizational skills and attention to detail are essential in ensuring operations run smoothly. </li></ul> <p>This is an exciting opportunity for an early- to mid-career professional who wants to be part of a forward-thinking university department. If you're someone who enjoys working in an environment that blends education, administration, and technology, this is a perfect fit. Join us at UW-Madison's CDIS Learning Center and help shape the academic experience for students in one of the most innovative fields today!</p> <p>Responsibilities:</p> <p>Coordinates the effective delivery of center or academic programs providing support for quality programs for student services in the center and may supervise student staff. Strives to create a welcoming, equitable, and inclusive work environment.</p> <ul> <li>10% Identifies, designs, plans, delivers, and evaluates academic support center programming and student resources </li><li>20% Schedules logistics and secures resources for academic support center programming </li><li>10% Assists students in assessing their interests, skills, and values; and assists with processing applications to match appropriate fields of study and career options </li><li>20% Identifies and refers students to appropriate institutional resources and follows-up on referrals </li><li>25% Coordinates and supports delivery of center programs, including application processing and intake/center program offering-related advising, in support of quality delivery of student support services </li><li>5% Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college </li><li>10% Provides supervisory authority for student workers </li></ul> <p>Institutional Statement on Diversity:</p> <p>Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.</p> <p>The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.</p> <p>For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion</p> <p>Education:</p> <p>Preferred</p> <p>Bachelor's Degree in any field; STEM or education strongly preferred</p> <p>Qualifications:</p> <p>Required:</p> <ul> <li>Experience planning and executing business meetings and similar events (eg, training sessions, coordinated group meetings) </li><li>Experience using Microsoft Office and Google Suite for coordinating and processing work activities </li><li>Excellent verbal and written communication </li><li>Excellent interpersonal skills, including the ability to work with people from a wide variety of backgrounds, cultures, and levels of education </li></ul> <p>Preferred:</p> <ul> <li>Prior experience working in an academic or learning support setting </li></ul> <p>Work Schedule:</p> <p>Standard business hours are 8:30 - 5:15 M- F. This position may require occasional night/weekend work.</p> <p>Work Type:</p> <p>Full Time: 100%</p> <p>It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.</p> <p>Appointment Type, Duration:</p> <p>Ongoing/Renewable</p> <p>Salary:</p> <p>Minimum $20.00 HOURLY</p> <p>Depending on Qualifications</p> <p>The typical starting salary for this position is $41,600 - $58,000 depending on qualifications and experience. Employees in this position can expect to receive benefits such as generous vacation, holidays and paid time off; competitive insurances and saving accounts; and retirement benefits.</p> <p>How to Apply:</p> <p>Please click on the "Apply Now" button to start the application process.</p> <p>Applications must be submitted by 11:55 PM on the deadline date. To apply, please upload a cover letter and resume. In your cover letter, please detail how your qualifications, experience and background relate to this position. Please note your application materials may be used as a writing sample.</p> <p>Selected applicants will receive an invitation to participate in virtual interviews (via Zoom) the week</p> <p>within 7-10 days of the posting close date. Those moving on to second round interviews will be invited to an in-person interview at UW-Madison. Once final applicants are identified, they will be asked to provide names and contact information for at least three professional references, including a current/most recent supervisor.</p> <p>For questions on the position, contact: Maria Antezana Ardaya, maria.antezanaardaya@wisc.edu</p> <p>Contact:</p> <p>Stella Luong</p> <p>stella.luong@wisc.edu</p> <p>608-262-9966</p> <p>Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.</p> <p>Official Title:</p> <p>Learning Center Coordinator(AE007)</p> <p>Department(s):</p> <p>A48-COL OF LETTERS & SCIENCE/ADMINISTRATION/ADMIN</p> <p>Employment Class:</p> <p>University Staff-Ongoing</p> <p>Job Number:</p> <p>312497-CP</p> <p>The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.</p> <p>Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here</p> <p>If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/</p> <p>Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.</p> <p>The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).</p> <p>The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.</p>