<ul> <li> <p>JOB SUMMARY</p> </li><li> <p>Responsible for needs analysis and performance improvement activities in achieving efficiencies in a physician office setting/hospital outpatient department; develops, plans, organizes, and directs practice operations in partnership with providers, support staff and medical practice management leadership. Directly supervises the following in assigned medical practices/hospital departments: Medical Practice Supervisors in addition to Nursing and Office Professionals. Responsible for the overall direction, coordination, and evaluation of the employees within the assigned medical practices; carries out supervisory responsibilities in accordance with the organization's policies and applicable laws; including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</p> </li><li> <p>DUTIES AND ESSENTIAL FUNCTIONS</p> </li><li> <p>Overall performance rating of below indicated essential job duties:</p> </li><li> <p>Oversees the daily operations of various medical practice environments using responsible interpretation and integration of KDMC policy and procedure; assists in developing and implementing the strategic long and short-range plans that are in line with the goals of the health system.</p> </li><li> <p>Represents medical practice and interacts with regulatory agencies, insurance carriers, and other professional and community groups; identifies and facilitates processes, workflows and staffing mixes that will lead to practice sustainability and efficiencies using the electronic medical record.</p> </li><li> <p>Participates as a medical practice management division representative on various committees in the hospital environment and communities served.</p> </li><li> <p>Forecasts trends involving healthcare, staff development and competency needs and verification and establishes and maintains reporting systems.</p> </li><li> <p>Participates in the development and implementation of operational and capital budgeting processes; enhances operational effectiveness, emphasizing cost containment and high¬ quality patient care.</p> </li><li> <p>Recognizes the vital role of customers in the organization and provides assistance, cooperation and service 100% of the time as apart of the daily work. Incorporates information from formal and informal customer and patient feedback processes into the employees' daily practice.</p> </li><li> <p>Contributes to the success of the organization by participating in organizational and customer service/employee relations action plan programs, keeping current on new developments within the health system and by performing other duties as assigned.</p> </li><li> <p>EDUCATION/LICENSE/ CERTIFICATIONS/OTHER REQUIREMENTS</p> </li><li> <p>Minimum requirement:</p> </li><li> <p>Bachelor's degree in Business or Health Care related field or</p> </li><li> <p>5-7 years practice management experience</p> </li><li> <p>Preferred qualifications:</p> </li><li> <p>Master's degree in health administration or business administration</p> </li><li> <p>WORKING ENVIRONMENT</p> </li><li> <p>This job operates in a professional office environment routinely using standard office equipment such as computers.</p> </li><li> <p>Occasionally requires travel to and from off-site locations</p> </li><li> <p>The noise level in this position is usually low.</p> </li><li> <p>PHYSICAL DEMANDS</p> </li><li> <p>Frequently required to maintain a stationary position behind a computer or while presenting to individuals or groups.</p> </li><li> <p>Frequently required to move about throughout the Medical Center or while rounding.</p> </li><li> <p>Constantly required to communicate with people electronically, telephonically and in-person requiring talking and hearing.</p> </li><li> <p>Constantly required to operate a computer and telephone.</p> </li><li> <p>Constantly required to lift and/or move up to 15 pounds.</p> </li><li> <p>Frequently required to lift and/or move up to 25 pounds.</p> </li><li> <p>Occasionally required to lift and/or move up to 50 pounds.</p> </li><li> <p>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.</p> </li></ul>