<p>The Department of Taxation is seeking to fill an Administrative Aid located in Reno. This position will be a part of the Taxpayer Services Section of our Compliance Division. The incumbent will perform duties associated with the agency receptionist including assisting taxpayers that come to the office for services and entering taxpayers on the sign-in and visitor logs. Along with general clerical duties including operating standard office machines such as personal computers, typewriters, copiers, scanners, shredders, and calculators. Other responsibilities may include, but are not limited to reviewing and assigning correspondence electronically, collecting and distributing mail, and maintaining various spreadsheets and logs.</p> <p>Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education (NSHE). Typical duties include maintaining records and files; composing and editing correspondence; data entry; office management; budget monitoring and accounts maintenance; typing and word processing; answering telephones and relaying information; reception; duplicating and distributing materials; preparing for meetings and taking minutes; ordering and stocking supplies and equipment; receiving, sorting and delivering mail; reviewing and processing applications, forms and other documents; operating office equipment such as copiers, personal computers, computer terminals, calculators, facsimile machines, printers, and other equipment; and performing related duties as assigned.</p> <p>PER EXECUTIVE ORDER 2026-001, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30, 2026. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/</p> <p>Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above.File, locate, and retrieve information according to alphabetical, numerical, coded, or other established records maintenance systems; arrange materials for storage, disposal, or preservation according to established procedures.</p> <p>Record data and maintain routine records of addresses, telephone numbers, staff schedules and attendance, activity logs and subject files.</p> <p>Duplicate, collate, assemble, and distribute materials according to established agency policies and procedures.</p> <p>Pick up, receive, open, date stamp, sort and deliver mail and other materials to agency staff.</p> <p>Type materials such as correspondence and reports; create and/or maintain non-complex databases and spreadsheets such as address lists and logs according to explicit instructions.</p> <p>Enter data in computer terminal according to clearly defined instructions and criteria; review data for completeness; refer incomplete, illegible, or incorrect data and documents to higher level staff for resolution; maintain production logs as assigned.</p> <p>Receive, code and review applications, forms, documents and payments for completeness, correctness and compliance with clearly established requirements and regulations.</p> <p>Monitor, maintain, and inventory office supplies to support activities of the work unit; reorder standard office supplies and equipment from approved vendors according to clearly established procedures.</p> <p>Receive, store, issue, ship, and inventory stocked materials and supplies in a stores or warehouse environment; complete required documentation and maintain related records.</p> <p>Perform basic clerical accounting tasks; receive invoices and verify the completeness and accuracy of specific information; code information for invoice payment based on clear-cut procedures and instructions; check arithmetic calculations; maintain petty cash fund balances; assemble, sort and batch documents and information for processing.</p> <p>Perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer callers/visitors to appropriate personnel or offices.</p> <p>Positions at this level provide general clerical support to a work unit or program within an agency. Hiring authorities may use this class as a trainee level for Accounting Assistant, Supply Technician or other series in the Clerical & Related Services occupational group, or positions may be allocated at this level permanently when assigned duties include basic, standardized clerical tasks. Assignments at this level are routine, repetitive, and fairly predictable; quickly learned and performed in accordance with clearly defined instructions; and require little decision-making. General knowledge of: standard office procedures such as filing, typing, duplicating materials; answering telephones and taking/sending written or electronic-mail messages; distributing mail; telephone etiquette; correct English usage, grammar and punctuation; proper spelling of commonly used words; operation of computers and other office machines; word processing software; manual and computerized recordkeeping methods; basic math; reading skills sufficient to understand information and materials related to the assignment.</p> <p>Ability to: use computers, telephones, paging systems, copiers, facsimile machines and other office equipment used to perform clerical work; understand and follow oral and written directions; communicate and work cooperatively with others including co-workers, program clientele and the public; add, subtract, multiply and divide numbers accurately. </p> <p>Recruiter Contact Information: Susan Ashley - q.ashley@admin.nv.gov</p>