<p>Position at MABSTOA</p> <p>Job Description</p> <p>Title: Director, Fare Media Programs</p> <p>Opening Date: 03/10/2026</p> <p>Closing Date: 03/31/2026</p> <p>Authority: TA/OA</p> <p>Department: Revenue Control</p> <p>Division/Unit: Revenue Control / Fare Media Programs</p> <p>Reports to: Chief Officer, Customer Relations</p> <p>Work Location: 2 Broadway, New York</p> <p>Hours of Work: As required</p> <p>Compensation</p> <p>$147,829 - $184,786 (GEN 010)</p> <p>Responsibilities</p> <p>The incumbent is responsible for developing, managing, and distributing the fare media for several unique public transportation programs. These programs include Student MetroCards, Fair Fares program and CUNY Accelerated Study in Associate Program (ASAP). Manage specialized fare media for NYPD, FDNY, Port Authority Police, District Attorney, and other emergency services. Additionally, manage other paper tickets utilized systemwide such as Certificates of Free Transportation for Department of Education (DOE) and Youth and Community Development and the magnetic and paper bus transfer contract and procurement.</p> <p>Education and Experience</p> <ol> <li> <p>A baccalaureate degree from an accredited college or university in Business Administration, Accounting, System Analysis, or a related field and ten (10) years of full-time, paid, related experience, and at least five (5) years of which must have been in a managerial/supervisory/administrative capacity; or</p> </li><li> <p>A satisfactory equivalent of education and/or experience.</p> </li></ol> <p>Desired Skills</p> <ul> <li>Knowledge of Fare Media, Reduced Fare and Customer Claims operations. </li><li>Experience in contract management, strategic business planning and financial control accounting. </li><li>Knowledge of fare pricing, smartcard technology and OMNY systems. </li><li>Strong managerial and leadership skills. </li><li>Strong analytical, mathematical and problem-solving skills. </li><li>Ability to meet deadlines and exercise good judgment. </li><li>Excellent verbal and written communication skills. </li><li>Excellent PC skills including knowledge of Microsoft Word. Excel, Access, PowerPoint, and Crystal. </li><li>Excellent telephone communication and sensitivity skills. </li><li>Ability to work in high volume environment. </li></ul> <p>Selection Method</p> <p>Based on evaluation of education, skills, experience, and interview.</p> <p>Other Information:</p> <p>Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").</p> <p>Equal Employment Opportunity:</p> <p>MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p> <p>The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p>