<p>Your role</p> <p>Do you have a knack for technology? Are you at your best when supporting others? Are you looking to work in a fast paced dynamic environment?</p> <p>We're looking a Tech Site Reliability Engineer to:</p> <ul> <li>support various Capital Markets applications within the Hosting Services Technology division in the Wealth Management Americas (WMA) to ensure production stability and availability for key operational business processes </li><li>follow incident and problem management processes according to ITIL standards and uphold these high standards for timely issue resolution and keeping businesses updated with progress </li><li>drive process improvement initiatives alongside global production support projects </li><li>create and maintain written procedures and make available for audit or management review </li><li>implement continuous improvement and problem management programs as well as good grounding in IT technical architecture and infrastructure </li><li>display strong analytical, problem-solving and synthesizing skills (i.e. you know how to figure problems out) </li></ul> <p>Join us</p> <p>At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.</p> <p>From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?</p> <p>Your expertise</p> <ul> <li>ideally, 5+ years of experience in IT delivery and support </li><li>experience in the Finance or Banking Industry is a plus with a proven track record of collaborating in matrix environments </li><li>knowledge of incident and problem management practices </li><li>solid technical (UNIX, JAVA, databases, tools, automation) and presentation skills </li><li>experience of managing relationships with vendors and businesses </li><li>knowledge of automation and monitoring processes, operating in a global team environment and proficient in using Service Now </li><li>experience with monitoring tools like AppDynamics and Splunk, supporting Cloud applications, DBMS and no-SQL databases like Oracle, Cassandra, Postgres etc. </li><li>experience with API management and API gateways like Apigee </li></ul> <p>"At UBS, we appreciate our Veterans and are committed to providing opportunities in Financial Services."</p> <ul> <li>LI-UBS </li><li>UBS-MOGUL </li></ul> <p>About us</p> <p>UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..</p> <p>We have a presence in all major financial centers in more than 50 countries.</p>