<p>SKATE PROGRAM LEAD - Woodman's Sports & Convention Center</p> <p>Sports Facilities Management, LLC</p> <p>LOCATION: Janesville, WI</p> <p>DEPARTMENT: OPERATIONS</p> <p>REPORTS TO: GENERAL MANAGER</p> <p>STATUS: PART-TIME (NON-EXEMPT)</p> <p>ABOUT THE COMPANY:</p> <p>Woodman's Sports & Convention Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Janesville, WI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.</p> <p>Woodman's Sports & Convention Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.</p> <p>SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.</p> <p>POSITION SUMMARY:</p> <p>The Skate Program Lead is responsible for all skate programming including group lessons, camps/clinics, teams, and additional programming options. This position is responsible for creating a first-class skating experience for all participants, instructors, officials, and spectators across all our offerings.</p> <p>PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:</p> <ul> <li>Directly align with the SFM Statement and Core Values </li><li>Execute all aspects of the skate program </li><li>Provide effective training, workflow structure, and leadership for the skate program </li><li>Effectively manage all aspects of the program/camp registration process </li><li>Create efficient purchasing/registration experience for all program participants </li><li>Recruit, train, and mentor instructors to deliver high-quality instruction and exceptional guest service </li><li>Build and maintain strong relationships with skaters, families, and local skating organizations to foster a positive and inclusive skating community </li><li>Monitor program performance, enrollment trends, and participant feedback to assess effectiveness and implement improvements </li><li>Oversee the organization and execution of shows, exhibitions, and competitions, showcasing skater development and promoting the program </li><li>Ensure participants keep locker room neat and clean </li><li>Serve as MOD as needed </li><li>Other duties as assigned by management </li></ul> <p>MINIMUM QUALIFICATIONS:</p> <ul> <li>3-5 years in skate program management or related field is preferred </li><li>Must have comprehensive knowledge of figure skating levels and requirements </li><li>Must be a member in good standing with ISI and/or USFSA </li><li>Must have knowledge of recreational/facility management software programs </li><li>Must have excellent interpersonal and problem-solving skills </li><li>Must be a team player </li><li>Must have verbal and written communications skills </li><li>Must have excellent computer skills, including Word, Excel, PowerPoint, etc. </li><li>Must be able to work a flexible work schedule (e.g., nights, weekends, holidays, and long hours) </li><li>Must possess current CPR/AED/First Aid certification or must be willing to obtain them within 90 days of hire </li></ul> <p>WORKING CONDITIONS AND PHYSICAL DEMANDS:</p> <ul> <li>Must be able to lift 50 pounds waist high </li><li>May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend </li><li>Will be required to work in cold environments for extended periods of time </li><li>Will be required to operate a computer </li><li>Facility has intermittent noise </li></ul>