<p>Introduction</p> <p>Public sector workforce transformation is no longer just about implementing new systems. It is about helping government organizations redesign how work gets done in an era shaped by AI, workforce disruption, rising service expectations, and increasing pressure to do more with less.</p> <p>At IBM, we help State and Local Government clients modernize the workforce foundations that support mission delivery - from HR operating models and business processes to HR Business Applications, employee experience, service delivery, and skills transformation.</p> <p>As a Senior Managing Consultant, you will work at the intersection of strategy, workforce transformation, organizational change, and modern HR technology. You will help public sector clients solve complex workforce challenges while ensuring transformation is practical, trusted, and built to last.</p> <p>You will also bring IBM's Client Zero experience into this work - applying lessons from IBM's own workforce and HR transformation journey, including the use of AI, automation, digital assistants, and new ways of working, to help clients modernize with greater confidence and credibility.</p> <p>What You'll Do</p> <ul> <li> <p>Lead and support HR and workforce transformation initiatives for State and Local Government clients</p> </li><li> <p>Help clients modernize across:</p> </li><li> <p>HR operating model and service delivery</p> </li><li> <p>HR Business Applications</p> </li><li> <p>business process redesign</p> </li><li> <p>employee experience</p> </li><li> <p>skills and workforce transformation</p> </li><li> <p>organizational change and readiness</p> </li><li> <p>Facilitate workshops, stakeholder interviews, and design sessions to define current-state challenges and future-state priorities</p> </li><li> <p>Develop transformation roadmaps, operating model recommendations, and executive-ready deliverables</p> </li><li> <p>Help clients align workforce priorities with modern platforms, AI, automation, and digital capabilities</p> </li><li> <p>Contribute to thought leadership, business development, and proposal support for IBM's Public Sector HR Transformation practice</p> </li></ul> <p>If you are energized by helping public institutions modernize with both humanity and rigor, this role offers the chance to shape transformation that matters.</p> <p>Your role and responsibilities</p> <p>As a Business Transformation Consultant specializing in HR Transformation, you will bring industry-leading thought leadership to clients to devise and implement strategies that transform employee experiences from Hire to Retire. You will focus on optimizing Human Resource, Workforce Management, and Talent functions by creating a vision and roadmap aligned to the client's business strategy and transformation value case.</p> <p>Your primary responsibilities will include:</p> <ul> <li>Develop Transformation Strategies: Create a vision and roadmap aligned to the client's business strategy and transformation value case, utilizing design thinking and analytics to analyze client needs and recommend solutions that drive business value. • Innovate with Clients: Collaborate with clients to streamline processes and upgrade and rationalize their HR and Talent Technologies to deliver high-quality services, reduce costs, and deliver business value. </li><li>Analyze Client Needs: Utilize service and process modeling to analyze client needs and identify opportunities for improvement, recommending solutions that align to the business strategy and drive business value. </li><li>Implement Solutions: Implement solutions that align to the business strategy and drive business value, leveraging industry-leading thought leadership and expertise in HR Transformation. </li><li>Drive Business Value: Deliver solutions that reduce costs, improve efficiency, and enhance employee experiences, driving business value for clients. </li></ul> <p>This job can be performed from anywhere in the US.</p> <p>Required education</p> <p>Bachelor's Degree</p> <p>Preferred education</p> <p>Master's Degree</p> <p>Required technical and professional expertise</p> <ul> <li> <p>Bachelor's or Master's degree in Human Resources, Business, Public Administration, Organizational Development, Information Systems, or a related/equivalent experience</p> </li><li> <p>7+ years of consulting or transformation experience in HR Transformation, Workforce Transformation, HR Business Applications, Operating Model Design, Business Process Redesign, Organizational Change, or Skills Transformation</p> </li><li> <p>Direct State and Local Government experience required</p> </li><li> <p>Strong understanding of:</p> </li><li> <p>civil service</p> </li><li> <p>union/labor environments</p> </li><li> <p>government compliance and policy constraints</p> </li><li> <p>multi-stakeholder governance</p> </li><li> <p>Experience translating complex workforce challenges into practical transformation outcomes</p> </li><li> <p>Strong communication, stakeholder management, and executive presentation skills</p> </li></ul> <p>Preferred technical and professional experience</p> <ul> <li>Experience with HR service delivery, workforce operations, or employee-facing business applications </li><li>Familiarity with Workday, Oracle, ServiceNow, UKG, SAP SuccessFactors, or similar platforms </li><li>Experience with AI, automation, workforce planning, shared services, digital employee experience, or skills-based transformation </li><li>Experience supporting thought leadership, offerings, or proposals </li></ul> <p>ABOUT BUSINESS UNIT</p> <p>IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.</p> <p>YOUR LIFE @ IBM</p> <p>In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.</p> <p>Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.</p> <p>Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.</p> <p>Are you ready to be an IBMer?</p> <p>ABOUT IBM</p> <p>IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.</p> <p>Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.</p> <p>At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.</p> <p>IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.</p> <p>OTHER RELEVANT JOB DETAILS</p> <p>IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:</p> <ul> <li>Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being </li><li>Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs </li><li>Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law </li><li>Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals </li><li>Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences </li></ul> <p>We consider qualified applicants with criminal histories, consistent with applicable law.</p> <p>This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.</p> <p>IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.</p> <p>The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.</p>