<p>CODE ENFORCEMENT GENERAL - Job Duties</p> <p>Answer the telephone and process complaints, routing them to the appropriate personnel.</p> <p>Greet visitors, determine the nature of the complaint and provide assistance as needed.</p> <p>Maintain and update files relating to housing, hearing and Code Enforcement for both Administrative Hearings and Housing Court.</p> <p>May be required to attend Administrative Hearings to assist with file maintenance.</p> <p>Processing of citizens' concern of alleged code violations and enters information in the appropriate database.</p> <p>Assists in the preparation of orders, service and other paperwork for the Building Commission.</p> <p>Verifies property ownership and service as required</p> <p>Files and scans all correspondence and reports.</p> <p>Verify bill for contractors is correct to turn in.</p> <p>View the pictures to verify it matches the bill.</p> <p>Assist with billing the property owners.</p> <p>Performs related duties as assigned.</p> <p>Job Requirements and Difficulty of Work</p> <p>Must have specific knowledge of Weeds and Trash codes.</p> <p>Ability to effectively and tactfully deal with property owners and occupants under situations of potential conflict.</p> <p>Knowledge of Office Procedures and ability to maintain orderly files of documents and other materials.</p> <p>Knowledge of and ability to follow established clerical procedures.</p> <p>Knowledge of English grammar, punctuation, and spelling.</p> <p>Ability to type and operate standard office equipment including computer in various applications (Including Word, Excel, Access) copier, scanner, calculator and telephone.</p> <p>Ability to interpret questions and respond to Citizens Concerns.</p> <p>Ability to effectively communicate with department personnel and the public in a tactful manner.</p> <p>Able to maintain confidentiality of files and records.</p>