<p>Position Type :</p> <p>Full time</p> <p>Type Of Hire :</p> <p>Experienced (relevant combo of work and education)</p> <p>Education Desired :</p> <p>Bachelor of Computer Science</p> <p>Job Description</p> <p>About FIS</p> <p>Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</p> <p>Current and future sponsorship are not available for this position</p> <p>About the team</p> <p>Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.</p> <p>Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</p> <p>What you will be doing</p> <p>As the Engineer Lead, you will be a part of the front-line team for production support for our client's operations team, incident response, and daily turnover activities. You will play a pivotal role collaborating with cross-functional teams to restore service, communicate with clients, and drive issue resolution.</p> <ul> <li> <p>Incident Acknowledgement and resolution</p> </li><li> <p>Client Relationship and Communication</p> </li><li> <p>Collaboration & Escalation</p> </li><li> <p>Testing and debugging</p> </li></ul> <p>What you bring</p> <ul> <li> <p>5+ years of overall experience</p> </li><li> <p>Systematics application background</p> </li><li> <p>Production Support</p> </li><li> <p>Cobol Programming</p> </li><li> <p>EZTrieve</p> </li><li> <p>Required work hours: M - F 4pm - 12am</p> </li><li> <p>Oncall requirements: Some weekends</p> </li></ul> <p>Bonus if you have</p> <ul> <li> <p>Operations background</p> </li><li> <p>Project Management</p> </li><li> <p>In Sync / File Aid</p> </li><li> <p>Endevor</p> </li></ul> <p>What we offer you</p> <ul> <li> <p>A modern, international work environment and a dedicated and motivated team.</p> </li><li> <p>A broad range of professional education and personal development possibilities - FIS is your final career step!</p> </li><li> <p>A competitive salary and comprehensive benefits package, including private medical and dental coverage, travel insurance, and participation in 401(k) and ESPP matching programs.</p> </li><li> <p>Growth opportunities from working on complex, high-impact challenges in financial services and technology, gaining hands-on experience through varied and demanding work that accelerates your technical growth and career development.</p> </li></ul> <p>Privacy Statement</p> <p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p> <p>EEOC Statement</p> <p>FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here</p> <p>For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.</p> <p>Sourcing Model</p> <p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p> <p>#pridepass</p>