<p>Associate Director of Admissions</p> <p>Department: Admissions</p> <p>Reports To: Director of Admissions</p> <p>FLSA Status: Exempt</p> <p>Location: Spalding University, Louisville, KY</p> <p>Position Summary:</p> <p>Spalding University is seeking a dynamic and collaborative Associate Director of Admissions to support the Director of Admissions in leading the daily operations of the admissions team. This position plays a key leadership role in managing recruitment activities, overseeing team performance, and ensuring the seamless execution of our admissions strategy to support institutional enrollment goals.</p> <p>The Associate Director will supervise frontline admissions counselors and staff, provide training and mentorship, and partner across departments to deliver a student-centered experience from inquiry through enrollment. This role requires a hands-on leader who is results-driven, tech-savvy, and committed to advancing access and equity in higher education.</p> <p>Key Responsibilities:</p> <p>Team Leadership & Operations</p> <ul> <li>Provide daily supervision and support to the undergraduate and/or transfer admissions staff, including setting goals, monitoring performance, and conducting regular check-ins. </li><li>Assist in the hiring, training, and professional development of admissions counselors and support staff. </li><li>Oversee day-to-day application processing, outreach, and follow-up to ensure timely and effective communication with prospective students. </li><li>Coordinate the admissions team schedule, travel planning, and campus coverage. </li><li>Serve as the point of contact for escalated student concerns or operational issues. </li></ul> <p>Strategic Recruitment & Enrollment</p> <ul> <li>Collaborate with the Director of Admissions to implement recruitment strategies that support university enrollment targets. </li><li>Utilize data and performance metrics to track funnel progress, drive counselor accountability, and adjust recruitment tactics as needed. </li><li>Monitor key performance indicators (KPIs) and assist with reporting and forecasting. </li></ul> <p>Collaboration & Communication</p> <ul> <li>Work closely with campus partners (Financial Aid, Marketing, Student Life, Academic Affairs) to support prospective student engagement and a smooth transition from admission to enrollment. </li><li>Represent the Office of Admissions in internal meetings and on cross-functional committees as assigned. </li><li>Serve as a lead in planning and executing on-campus events such as open houses, admitted student days, and yield events. </li></ul> <p>Technology & Systems</p> <ul> <li>Support Slate CRM use and data integrity; assist in troubleshooting or training as needed. </li><li>Contribute to the development and implementation of communication flows and student outreach plans. </li></ul>