<p>As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com.</p> <p>Hiring Process:</p> <ul> <li>Apply online </li><li>Interview </li><li>Offer </li><li>Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test </li><li>Onboarding </li></ul> <p>Benefits:</p> <ul> <li>Deferred compensation plans </li><li>Educational Assistance </li><li>Health, Dental, Vision, Life, Disability Insurance </li><li>Health Screenings </li><li>Paid Holidays </li><li>Annual/Bereavement/Military Leave </li></ul> <p>Accepting Applications Until Filled</p> <p>Minimum Starting Salary: $27.72 per hour ($57,996 annualized)</p> <p>Job Summary: The Concessions Administrator is responsible for developing, administering and monitoring MNAA and MPC concession contracts and operations to ensure contract compliance and MNAA business objectives and policies are achieved.</p> <p>Essential Responsibilities:</p> <ul> <li>Administers MNAA and MPC concession contracts and management policies to ensure compliance. </li><li>Analyzes, develops, recommends, monitors, and interprets concession contractual agreements. </li><li>Analyzes financial reporting including tenant revenue reports and develops strategic trend analysis used to guide concession program direction. </li><li>Responsible for establishing and maintaining various concession management database systems for tracking concession contract compliance. </li><li>Maintains accuracy of concession information on MNAA website and terminal directories. </li><li>Monitors and responds responsively to customer comments received on the concessions program. </li><li>Interfaces with MNAA staff, legal counsel, tenants and consultants regarding concessions development and operations. </li><li>Contributes to formation of RFP business strategies and solicitation development and oversees procurement process compliance with MNAA procurement policies. </li><li>Monitors strategic plans to ensure congruence between the goals of MNAA, and concessions business stakeholders. </li><li>Provides excellent customer service to tenant inquiries for assistance. </li><li>Maintains regular and on-time attendance. </li><li>Follows all safety regulations. </li><li>Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE). </li><li>Performs other duties as assigned </li></ul> <p>Knowledge, Skills, Abilities and Other Characteristics:</p> <ul> <li>Airport Property Management: Knowledge of the statutes and ordinances governing the management of airport property. </li><li>Aviation Law: Knowledge of laws, concepts, rules, regulations, and practices in the aviation industry. </li><li>Property Management Practices: Knowledge of theories, principles, and practices of property management, , and leasing. </li><li>Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing. </li><li>Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions. </li><li>Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines. </li><li>Microsoft Office: Skill in using Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint. </li><li>Microsoft Windows: Skill in using the Microsoft Windows operating system. </li><li>Teamwork: Skill in working with others as a team while taking responsibility for outcomes. </li><li>Property Management: Skill in planning, developing, and implementing property management actions. </li><li>Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others. </li><li>Reporting: Skill in preparing and producing timely and accurate oral and written reports. </li><li>Researching: Skill in conducting research, including identifying research questions, planning research, gathering data, analyzing data, and interpreting results. </li><li>Written Comprehension: Ability to read and understand information and ideas presented in writing. </li><li>Written Expression: Ability to use words and sentences in writing so others will understand. </li><li>Dependability: Acts reliably and responsibly with others. </li><li>Professionalism: Demonstrates professional behavior and appearance in all situations. </li><li>Ability to obtain and maintain a Security Identification Display Area (SIDA) badge. </li></ul> <p>Qualifications:</p> <p>Required:</p> <ul> <li>H.S. diploma or equivalent. </li><li>2-4 years in a related field. </li></ul> <p>Preferred:</p> <ul> <li>Bachelor's Degree in a related field. </li></ul>