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8 days
Not Specified
Not Specified
$54.93/hr - $95.02/hr (Estimated)
<p>Lockton is seeking a strategic and experienced Director to lead the People Solutions practice for a designated region. This role is accountable for driving growth, leading high-performing teams, and ensuring exceptional client service delivery. The Director will oversee regional operations, implement best practices, and champion initiatives that align with Lockton's strategic goals and service standards.</p> <p>Position Responsibilities</p> <ul> <li>Manage and ensure the regional teams operate efficiently and effectively in supporting client needs. </li></ul> <p>o Assess and develop associate productivity, effectiveness, and performance. Hold associates accountable through established performance objectives, training, education, coaching, and mentoring.</p> <p>o Responsible for succession planning and ensure that associates with growth potential are identified as candidates for development.</p> <ul> <li>Leads workload distribution and ensures optimal team performance and capacity. </li><li>Coordinate team assignments for servicing new clients. </li><li>Maintain own client book of business serving as client lead. </li><li>Ensure that relationships between Producers and Associates are cooperative and productive. </li><li>Recommend organizational structure, processes, staffing, and other resources to support growth and strategic objectives. </li><li>Participate in the recruitment of associates and manage the interview and hiring process. </li><li>Drive efficiency through adherence to best practices </li><li>Serves as regional contact for implementation of national initiatives, procedures and standards for quality client service, as well as new service offerings. </li><li>Communicate in a positive manner to contribute to a cohesive work environment. </li><li>Responsible for maintaining associate turnover at an acceptable level whether voluntary or involuntary. </li><li>Takes on additional strategic responsibilities as needed to support regional goals. </li></ul>
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