<p>Opportunity: Bell Person</p> <p>Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.</p> <p>Your Growth Path</p> <p>Bell Captain or Guest Service Agent - Concierge or Guest Services Manager - AGM or General Manager</p> <p>Your Focus</p> <ul> <li>Load and unload luggage carts. </li><li>Tag and store luggage. </li><li>Escort guest to hotel rooms. </li><li>Provide an overview of guest room, hotel services and amenities. </li><li>Make deliveries to guest rooms. </li><li>Assist guest with room changes. </li><li>Stock pantry when necessary. </li><li>Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc. </li><li>Perform house attendant functions when staff shortages occur. </li><li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. </li><li>Follow sustainability guidelines and practices related to HHM's EarthView program. </li><li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. </li><li>Ensure overall guest satisfaction. </li><li>Perform other duties as requested by management. </li></ul> <p>Your Background and Skills</p> <ul> <li>High School diploma preferred. </li><li>Previous customer experience required or equivalent training. </li></ul> <p>Work Environment and Context</p> <ul> <li>Work schedule varies and may include working on holidays, weekends and alternate shifts. </li><li>Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching. </li></ul> <p>What We Believe</p> <p>People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It</p> <p>Source: HHM Hotels</p>