<p>Mortgage Ln Processing Manager</p> <p>Manage the First Bank Mortgage Processing Staff to successfully originate multiple mortgage types in an efficient and effective manner to ensure compliance with all governing entities while contributing to the profitability of the Bank.</p> <p>What You Will Be Doing</p> <ul> <li>Manage and direct Processing staff to provide a high quality loan product in a "customer first" environment and promoting communication with a superior customer service attitude within the corporate team. </li><li>Manage the daily processing pipeline to ensure superior turn time -- addressing issues as they arise. Review pipeline weekly to confirm credit decisions are rendered within required time frames. Notify appropriate processor of files needing completion. </li><li>Mentor and train processing staff to produce a quality loan submission meeting regulatory requirements </li><li>Monitor and measure individual workloads; the quality of work performed and the overall performance of staff. </li><li>Train new processors on the proper system procedures and investor requirements for various mortgage loan programs. Effective training for an inexperienced processor runs from six months to one year. </li><li>Handle any issues with regard to discrepancies in processing that cannot be handled at a lower level. </li><li>Handle payroll for exempt and non-exempt employees for mortgage origination department. </li></ul> <p>SUPERVISORY RESPONSIBILITIES</p> <ul> <li>Directly supervises employees in the Mortgage Loan Processing Department. </li><li>Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. </li><li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. </li><li>Previous mortgage supervisory/management experience of three years is preferred and a minimum of 5 years prior mortgage experience. </li><li>High school diploma or general education degree (GED); </li><li>PC proficiency in a Windows environment is required. </li></ul> <p>Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.</p> <p>Diversity</p> <p>At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.</p> <p>First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.</p> <p>Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.</p> <p>At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making.</p> <p>Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business.</p> <p>#LI-Remote</p> <p>The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay is $95,000.00 to $125,000.00</p>