<p>Position Summary</p> <p>In position, you will be responsible for processing and managing public records of all types of organizational and business documents submitted to the division as required by state statutes. This will include accurately assessing and applying filing, recording and service fees, endorsing accepted documents, and preparing communications to detail observations in documents submitted for filing. You will provide assistance to customers of the division via various channels including by phone, email, in person visitors and respond to inquiries related to the multiple programs administered by the division. Associates will need to sufficiently interpret and relay information regarding processes, statutes and regulations using procedural and technical resources to our customers.</p> <p>Salary Information</p> <p>This position is in schedule-range (02-11) with an hourly salary of $22.31 per hour, plus excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.</p> <p>Job Details</p> <p>Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.</p> <p>This state agency does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.</p> <p>Qualifications</p> <p>A minimally qualified candidate must detail having experience in all of the following to be considered:</p> <ul> <li>Composing written business correspondence(s) using Microsoft Office products (i.e. Excel, Outlook, Word, SharePoint, OneNote) </li><li>Using multiple databases to conduct detailed research (i.e. file/records checks, verifying case information) </li><li>Performing day-to-day administrative tasks (i.e. filing electronic and paper documents, receiving/sorting and prepping mail, etc.) </li></ul> <p>In addition to possessing all of the above criterion, a well-qualified applicant will also detail having experience in one or more of the following:</p> <ul> <li>Handling sensitive/confidential information and/or documentation </li><li>Call center/customer service experience </li><li>Referencing or interpreting statutes, policies, and/or procedures </li></ul> <p>How To Apply</p> <p>Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.</p> <p>Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 3 pages will not be considered after page 3. If this job posting requires a letter of qualifications, the same limit applies.</p> <p>Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.</p> <p>The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment https://wisc.jobs/Pages/Veterans.aspx page for application instructions to be considered for the Veterans Non-Competitive Appointment program.</p> <p>Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Vicki Kaul at vicki.kaul@dot.wi.gov or 608-261-6302. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page.</p> <p>Deadline to Apply</p> <p>All application materials must be received by 11:59 p.m. CST on August 24th, 2025.</p>