<p>Leads the team to achieve fund and investment operational and strategic objectives. Maintains a compliant and high-performing operating environment, ensures service level agreements are met, and drives process improvement efforts.</p> <p>Core Responsibilities</p> <ol> <li> <p>Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.</p> </li><li> <p>Develops and implements the team's operational framework. Leads collaboration between leaders to ensure regional and global consistency of process implementation related to data management, collateral management, corporate actions, reconciliation, etc. Consults and advises key stakeholders, acts as subject matter and technical expert, identifies and resolves complex operational issues. Leads internal control framework improvements and formulates strategic recommendations.</p> </li><li> <p>Proactively identifies and mitigates external events and regulatory changes that impact team. Oversees various control standards to ensure compliance globally.</p> </li><li> <p>Leads improvements of financial and performance management for the team, and forecast reports and serves as the global subject matter expert. Proactively anticipates portfolio events and leads process enhancement initiatives. Performs root cause analysis and applies findings to global process improvement efforts.</p> </li><li> <p>Serves as subject matter expert for global teams and collaborates with internal and external partners to support global operations. Leverages strong industry knowledge to support relationship management</p> </li><li> <p>Leads improvement initiatives to anticipate business needs and portfolio events. Develops tools to streamline and improve service delivery.</p> </li><li> <p>Participates in special projects and performs other duties as assigned.</p> </li></ol> <p>Qualifications</p> <ul> <li>Minimum of five years related work experience, with at least two years of financial services or operations experience. Supervisory experience preferred. </li><li>Undergraduate degree or equivalent combination of training and experience. Accounting or Finance degree preferred. Graduate degree preferred. </li><li>CFA or other financial designation preferred. </li></ul> <p>Special Factors</p> <p>Sponsorship</p> <p>Vanguard is not offering visa sponsorship for this position.</p> <p>About Vanguard</p> <p>At Vanguard, we don't just have a mission-we're on a mission.</p> <p>To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.</p> <p>How We Work</p> <p>Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.</p>