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<p>Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We#ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.#Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs. Crouse#s Health Information Management team is hiring a Clinical Documentation Improvement (CDI) Manager. Pay Range:#$115,000.00#- $135,614.00#/ annual Schedule(s):#Full Time, Monday-Friday, 8:00am-4:30pm. CDI Manager Responsibilities: Undertakes the accountability of the accuracy, completeness, and timely submission of clinical documentation and supervises improvement efforts by providing direction during daily documentation evaluations. Monitors any correspondence between CDI specialists and clinical staff, whether written or verbal, when documentation inaccuracies arise due to illegibility, missing/conflicting information. Collaborates with the HIM Director to assign the urgency status for each query submission, and guides query assignments accordingly (e.g., whether they should be conducted verbally, concurrently, or retrospectively). Supervises any tracking efforts of queries submitted to clinical staff through oversight and maintenance of Crouse#s tracking tool. Gathers information related to clinical documentation from CDI Specialists# assembled process reports and verifies any identified root causes of documentation errors for the HIM Director to report in departmental meetings. Attends departmental meetings with various revenue-generating departments where root causes of documentation errors are communicated (i.e., existing discrepancies in diagnoses), and contributes to resolution steps. Provides direction and support to CDI staff by adhering to an established educational plan to ensure quality performance and productivity standards are established and met. Assists the HIM Director in interviewing, hiring, and training employees, maintaining workflow among team members, evaluating performance, and promoting improvement of substandard performance. Maintains current knowledge of medical documentation associated rules and guidelines, and provides guidance on requirements set forth by the Centers for Medicare and Medicaid Services (CMS), other third-party payers, and the American Hospital Association (AHA). Ensures that services are provided in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements. Demonstrates knowledge of Crouse Health#s safety policies and procedures by maintaining a safe environment. Attends and actively participates in hospital or medical performance improvement councils and committees as requested. Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes. Conducts regular staff meetings to disseminate hospital and/or department/division information and allows for discussion of staff concerns needing clarification or resolution. Assumes other duties as assigned by department leadership. CDI Manager Requirements: Must be licensed as a Registered Nurse (RN) in New York State. Bachelor#s degree in business, healthcare administration, or a related field required. At least 2-3 years of management experience required. At least 3-5 years of clinical documentation improvement experience required. At least 2-3 years of coding experience required. Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), or Certified Coding Specialist (CCS) preferred. Working knowledge of MS Outlook. Extensive knowledge of all components related to clinical documentation. Understanding of clinical processes (complications, comorbidities, severity of illness, risk of mortality, case mix, secondary diagnoses). Ability to integrate clinical and coding processes to improve Crouse Health#s health record integrity, regulatory compliance, and rates of reimbursement. Benefits Overview: Medical, Dental, Vision, FSA, and 401K. Company paid life insurance. Tuition Assistance and Workforce Development Opportunities. Crouse Health Employee Assistance Program. Employee discounts on any Inpatient or Outpatient#service, hospital cafeteria and pharmacy, and certain retailers. YMCA Subsidy program. #</p> <p>Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We've combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.</p> <p>Crouse's Health Information Management team is hiring a Clinical Documentation Improvement (CDI) Manager.</p> <p>Pay Range: $115,000.00 - $135,614.00 / annual</p> <p>Schedule(s): Full Time, Monday-Friday, 8:00am-4:30pm.</p> <p>CDI Manager Responsibilities:</p> <ul> <li>Undertakes the accountability of the accuracy, completeness, and timely submission of clinical documentation and supervises improvement efforts by providing direction during daily documentation evaluations. </li><li>Monitors any correspondence between CDI specialists and clinical staff, whether written or verbal, when documentation inaccuracies arise due to illegibility, missing/conflicting information. </li><li>Collaborates with the HIM Director to assign the urgency status for each query submission, and guides query assignments accordingly (e.g., whether they should be conducted verbally, concurrently, or retrospectively). </li><li>Supervises any tracking efforts of queries submitted to clinical staff through oversight and maintenance of Crouse's tracking tool. </li><li>Gathers information related to clinical documentation from CDI Specialists' assembled process reports and verifies any identified root causes of documentation errors for the HIM Director to report in departmental meetings. </li><li>Attends departmental meetings with various revenue-generating departments where root causes of documentation errors are communicated (i.e., existing discrepancies in diagnoses), and contributes to resolution steps. </li><li>Provides direction and support to CDI staff by adhering to an established educational plan to ensure quality performance and productivity standards are established and met. </li><li>Assists the HIM Director in interviewing, hiring, and training employees, maintaining workflow among team members, evaluating performance, and promoting improvement of substandard performance. </li><li>Maintains current knowledge of medical documentation associated rules and guidelines, and provides guidance on requirements set forth by the Centers for Medicare and Medicaid Services (CMS), other third-party payers, and the American Hospital Association (AHA). </li><li>Ensures that services are provided in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements. </li><li>Demonstrates knowledge of Crouse Health's safety policies and procedures by maintaining a safe environment. </li><li>Attends and actively participates in hospital or medical performance improvement councils and committees as requested. </li><li>Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes. </li><li>Conducts regular staff meetings to disseminate hospital and/or department/division information and allows for discussion of staff concerns needing clarification or resolution. </li><li>Assumes other duties as assigned by department leadership. </li></ul> <p>CDI Manager Requirements:</p> <ul> <li>Must be licensed as a Registered Nurse (RN) in New York State. </li><li>Bachelor's degree in business, healthcare administration, or a related field required. </li><li>At least 2-3 years of management experience required. </li><li>At least 3-5 years of clinical documentation improvement experience required. </li><li>At least 2-3 years of coding experience required. </li><li>Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), or Certified Coding Specialist (CCS) preferred. </li><li>Working knowledge of MS Outlook. </li><li>Extensive knowledge of all components related to clinical documentation. </li><li>Understanding of clinical processes (complications, comorbidities, severity of illness, risk of mortality, case mix, secondary diagnoses). </li><li>Ability to integrate clinical and coding processes to improve Crouse Health's health record integrity, regulatory compliance, and rates of reimbursement. </li></ul> <p>Benefits Overview:</p> <ul> <li>Medical, Dental, Vision, FSA, and 401K. </li><li>Company paid life insurance. </li><li>Tuition Assistance and Workforce Development Opportunities. </li><li>Crouse Health Employee Assistance Program. </li><li>Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers. </li><li>YMCA Subsidy program. </li></ul>
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